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“It’s one thing to look at reports and numbers on call centre rates or processes/exceptions, but when you can tie that data to actual customer feedback and comments, it really brings all those numbers to life. This program has really championed our ideas and kept everyone focused on our customer …
“When we set out to do this study, we wanted to provide entire families with the tools to tell us how they think, feel and act in the moment. With the Forsta platform, we were able to engage multiple family members in their own environment.”
HowNow is a learning experience platform that helps companies make meaningful learning a part of everyday work. By getting 5x more engagement with L&D than a traditional LXP , HowNow …
Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer …
Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with …
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