OVERALL CUSTOMER
REFERENCE RATING
4.7
"An hour of customer research can save us 10 hours of engineering time. We’re not building things focu..."
Tom Dunn
Customer Development and UX Researcher
"What’s really awesome about UserVoice, is that it allows real customers to actively participate in ma..."
Susan Palmer
Bing Ads
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"Anyone making any sort of product or service should talk to their customers. They won’t understand th..."
Julia Wilson
Blackbaud
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"If we don’t validate the ideas we have, there can be serious consequences for us in terms of reputati..."
Tyler Castaldo
Program Manager
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"In the end, the quality and quantity of participation in our user community is far better than we hav..."
François Amigorena
Founder
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"UserVoice gives us the ability to hear more clearly from our customers and prioritize. We have other..."
Mark Silvey
Engineering Manager
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"For all of Microsoft has told us we have to obsess about our customers, we have to get to know our cu..."
Cathy Moya
Program Manager
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"When we hear from our customers about what they’re looking for, it confirms what we need to build, an..."
Ewald Hofman
Senior Program Manager
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"SmartVote polls help us make sure the next thing we’re delivering is the thing that is going to give..."
Mark Powell
Product Development Manager
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"UserVoice helps us decide what to build and how to build it to best meet our customers‘ complex needs..."
Matt Douglass
Co-Founder and SVP Customer Experience
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"We have limited resources so it’s important that we are trying to do the things that will be most imp..."
Brad Royer
Senior Product Manager
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"UserVoice felt a lot more directed towards the IT Pro end user...."
Chris Bunn
Community Manager
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"We’ll mine UserVoice for the top feedback items that we think are going to help us accomplish our str..."
Brandon Terry
Vice President of Product
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"Using UserVoice we’ve been able to shape our product roadmap based on feedback and are able to make s..."
Mark Powell
Product Development Manager
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"By actively using UserVoice, we’ve been able to look at trends and gain insights for our roadmaps and..."
Ewald Hofman
Senior Program Manager
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"When it comes to an individual user perspective, they feel a lot more valued by us. On the product ma..."
Kathryn Doebler
Director of Product Operations
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Testimonials & Customer References of individual UserVoice customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if UserVoice is the right business software or service for your company.

We monitor all 22 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.