“We look for every chance to inject the voice of our customers into how we build Procore. UserVoice is a great tool to rank requests coming from existing customers.”
"UserVoice helps us decide what to build and how to build it to best meet our customers‘ complex needs."
“UserVoice gives us the ability to hear more clearly from our customers and prioritize. We have other tooling that helps us capture how many customers want something but this is the best tool for actually prioritizing their needs so far.”
“At the end of the day, this needs to be fun, which means taking a community approach rather than a pure support or bug-ticketing approach.”
“Before UserVoice, there wasn't a great way to quantify customer requests and understand more of the ‘why’ behind these asks.”
“One of the great things now, with UserVoice Validation, is that we can validate what’s already been released which is an option we didn’t have before.”
"UserVoice is a clear voice of customer truth when putting together our roadmap. It helps us stay on the right track."
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