31 UserVoice Testimonials

“An hour of customer research can save us 10 hours of engineering time. We’re not building things focused purely on our own assumptions, but we really push for customer validation, so that we make sure anything we build is something that customers actually need and solving an actual problem.”

“By actively using UserVoice, we’ve been able to look at trends and gain insights for our roadmaps and show our customers we’re listening.”

“If we don’t validate the ideas we have, there can be serious consequences for us in terms of reputation, as well as trust. And if our customers don’t trust us then they won’t use our products either.”

“Before UserVoice, there wasn't a great way to quantify customer requests and understand more of the ‘why’ behind these asks.”

“One of the great things now, with UserVoice Validation, is that we can validate what’s already been released which is an option we didn’t have before.”

"UserVoice is a clear voice of customer truth when putting together our roadmap. It helps us stay on the right track."

“We look for every chance to inject the voice of our customers into how we build Procore. UserVoice is a great tool to rank requests coming from existing customers.”