UserVoice

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Read 31 UserVoice reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose UserVoice as their Customer Feedback Management Software

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.

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  • 31 Testimonials View
  • 20 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 3286 reference ratings
4.7/5.0 (3286)
  • Winter 2026 Top Performer Customer Feedback Management Software
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Featured Testimonials

  • “One of the great things now, with UserVoice Validation, is that we can validate what’s already been released which is an option we didn’t have before.”

    Guillermo Bas Senior Product Manager

  • “Honesty is the best policy. We rarely decline legitimate requests. If the idea makes sense, we’ll debate it and allow it to remain on the forum for other users to …

    Nick Veneris Chief Executive Officer

  • "What’s really awesome about UserVoice, is that it allows real customers to actively participate in making our product better. Instead of spending time managing a tool or analyzing feedback, I …

    Susan Palmer Strategy and Planning Program Manager
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Featured Case Studies

  • Phonebooth Actively Solicits Feedback and Gets Clear, Actionable Results

    Chris Moody Social Marketing Manager

  • Creating a Remarkable Customer Experience at Scale Bing it on

    Susan Palmer Strategy and Planning Program Manager

  • Taking Empathic Product Design to the Front Line

    Charlie Edmunds Head of Insight
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Featured Customer Videos

  • Procore - Customer Success Story (Brandon Terry - Vice President of Product)
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    Brandon Terry Vice President of Product
  • UserVoice Customer Spotlight: Freewheel
    Play Video
    Kathryn Doebler Director of Product Operations
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Additional UserVoice Information & Resources

Read UserVoice Reviews, Testimonials & Customer References from 31 real UserVoice customers.

Browse UserVoice Case Studies, Customer Success Stories, & Customer References from 20 businesses that use UserVoice.

Watch UserVoice Customer Videos to learn why 2 businesses chose UserVoice.

Explore answers to frequently asked questions about UserVoice.

FeaturedCustomers has 1,923,751+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.