UserVoice

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Read 31 UserVoice reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose UserVoice as their Customer Feedback Management Software

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.

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Customer Rating Review Scorebased on 2954 reference ratings
4.7/5.0 (2954)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Feedback Management Software

More from UserVoice

Featured Testimonials

  • “Honesty is the best policy. We rarely decline legitimate requests. If the idea makes sense, we’ll debate it and allow it to remain on the forum for other users to comment on. I think it’s better for an idea to be under review or active rather than just killing it. What makes UserVoice so great is that we can solicit feedback from our users and allow ideas to evolve into something that is fantastic. If we only [respond to] requests that jibe with our objectives, then UserVoice serves no purpose.”

  • “Collecting data on what people actually want in a quantifiable way is very important to us. As well as making sure that we’re steering in the right direction based upon collecting ideas and collecting votes.”

  • "We looked at several products, but UserVoice’s feedback and support tools looked exactly like what we needed."

Featured Case Studies

  • Mixpanel loves that UserVoice Helpdesk makes customer support easier

  • Go Big or Go Home How One Online Gaming Company Is Scoring New Ideas and Racking Up 100s of 1,000s of Supporters

  • Getting Up Close and Personal How FullContact Increased Customer Interaction by 710%

Featured Customer Videos

Additional UserVoice Information & Resources

Read UserVoice Reviews, Testimonials & Customer References from 31 real UserVoice customers.

Browse UserVoice Case Studies, Customer Success Stories, & Customer References from 20 businesses that use UserVoice.

Watch UserVoice Customer Videos to learn why 2 businesses chose UserVoice.

Explore answers to frequently asked questions about UserVoice.