UserVoice

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Read 31 UserVoice reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose UserVoice as their Customer Feedback Management Software

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.

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  • 31 Testimonials View
  • 20 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 3204 reference ratings
4.7/5.0 (3204)
  • Winter 2026 Top Performer Customer Feedback Management Software

More from UserVoice

Featured Testimonials

  • “UserVoice felt a lot more directed towards the IT Pro end user.”

  • “SmartVote polls help us make sure the next thing we’re delivering is the thing that is going to give the most value to our users right now.”

  • "What’s really awesome about UserVoice, is that it allows real customers to actively participate in making our product better. Instead of spending time managing a tool or analyzing feedback, I …

Featured Case Studies

  • Creating a Remarkable Customer Experience at Scale Bing it on

  • How FACTS Management Company took the guesswork out of product decisions

  • Zibbet scales a 3-person team with customer-powered support

Featured Customer Videos

  • Procore - Customer Success Story (Brandon Terry - Vice President of Product)
  • UserVoice Customer Spotlight: Freewheel

Additional UserVoice Information & Resources

Read UserVoice Reviews, Testimonials & Customer References from 31 real UserVoice customers.

Browse UserVoice Case Studies, Customer Success Stories, & Customer References from 20 businesses that use UserVoice.

Watch UserVoice Customer Videos to learn why 2 businesses chose UserVoice.

Explore answers to frequently asked questions about UserVoice.