UserVoice

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Read 31 UserVoice reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose UserVoice as their Customer Feedback Management Software

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.

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Customer Rating Review Scorebased on 3055 reference ratings
4.7/5.0 (3055)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Feedback Management Software

More from UserVoice

Featured Testimonials

  • “SmartVote polls help us make sure the next thing we’re delivering is the thing that is going to give the most value to our users right now.”

  • “They’ve heard the news regarding the new release and have come back and made a purchasing decision, sometimes a year and a half later. I think that speaks pretty loudly. It was them saying, Hey, we want this. This would be great if we have it. Then basically waking up one morning and finding it in their inbox.”

  • “In the end, the quality and quantity of participation in our user community is far better than we have on social media.”

Featured Case Studies

  • Bad Ideas Are Just Insufficiently Explained Ideas for PagerDuty

  • How Muddy Boots Software maximizes developer resources by making data-driven product decisions

  • Xomba Knows that Listening to Ideas Honestly Means Declining Many

Featured Customer Videos

Additional UserVoice Information & Resources

Read UserVoice Reviews, Testimonials & Customer References from 31 real UserVoice customers.

Browse UserVoice Case Studies, Customer Success Stories, & Customer References from 20 businesses that use UserVoice.

Watch UserVoice Customer Videos to learn why 2 businesses chose UserVoice.

Explore answers to frequently asked questions about UserVoice.