UserVoice

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Read 31 UserVoice reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose UserVoice as their Customer Feedback Management Software

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.

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Customer Rating Review Scorebased on 3152 reference ratings
4.7/5.0 (3152)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Feedback Management Software

More from UserVoice

Featured Testimonials

  • “At the end of the day, this needs to be fun, which means taking a community approach rather than a pure support or bug-ticketing approach.”

  • “UserVoice is easy to use. Simplicity is a key factor for us and adding the UserVoice widget gave users an easy way to provide feedback. It gives every user a voice (no pun intended) to express how they would like to further use Phonebooth to solve their business communication needs.”

  • "Anyone making any sort of product or service should talk to their customers. They won’t understand their customers’ interaction with the product without gathering feedback."

Featured Case Studies

  • How a Top Salesforce.com AppExchange Company Implements Over 40% of User Forum Requests

  • Mixpanel loves that UserVoice Helpdesk makes customer support easier

  • Build it and they will come How IS Decisions Moves Beyond Social Media to Create an Invested User Base

Featured Customer Videos

Additional UserVoice Information & Resources

Read UserVoice Reviews, Testimonials & Customer References from 31 real UserVoice customers.

Browse UserVoice Case Studies, Customer Success Stories, & Customer References from 20 businesses that use UserVoice.

Watch UserVoice Customer Videos to learn why 2 businesses chose UserVoice.

Explore answers to frequently asked questions about UserVoice.