UserVoice

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Read 31 UserVoice reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose UserVoice as their Customer Feedback Management Software

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.

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Customer Rating Review Scorebased on 2979 reference ratings
4.7/5.0 (2979)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Feedback Management Software

More from UserVoice

Featured Testimonials

  • “Collecting data on what people actually want in a quantifiable way is very important to us. As well as making sure that we’re steering in the right direction based upon collecting ideas and collecting votes.”

  • “UserVoice felt a lot more directed towards the IT Pro end user.”

  • “Honesty is the best policy. We rarely decline legitimate requests. If the idea makes sense, we’ll debate it and allow it to remain on the forum for other users to comment on. I think it’s better for an idea to be under review or active rather than just killing it. What makes UserVoice so great is that we can solicit feedback from our users and allow ideas to evolve into something that is fantastic. If we only [respond to] requests that jibe with our objectives, then UserVoice serves no purpose.”

Featured Case Studies

  • How FACTS Management Company took the guesswork out of product decisions

  • Zibbet scales a 3-person team with customer-powered support

  • How Dentrix Makes Customer-Centric Product Decisions at Scale

Featured Customer Videos

Additional UserVoice Information & Resources

Read UserVoice Reviews, Testimonials & Customer References from 31 real UserVoice customers.

Browse UserVoice Case Studies, Customer Success Stories, & Customer References from 20 businesses that use UserVoice.

Watch UserVoice Customer Videos to learn why 2 businesses chose UserVoice.

Explore answers to frequently asked questions about UserVoice.