UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.
“One customer asked us to [create] the option to turn off security for the on-call duty schedule pages. After talking to the customer about his use case, I learned that he wanted to give access to managers to see the schedule and reports in PagerDuty. I suggested a much better solution (one that doesn’t involve scrapping our security model): adding support for read-only user accounts that can view the schedules and reports.”
"UserVoice is a clear voice of customer truth when putting together our roadmap. It helps us stay on the right track."
“Collecting data on what people actually want in a quantifiable way is very important to us. As well as making sure that we’re steering in the right direction based upon collecting ideas and collecting votes.”
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