Lumoa References Capped?

Access even more references from these marketplace competitors

Work at
Lumoa?
Upgrade Profile
  • 4.7 / 5.0 (6854)
    Premium 580+ References
  • 4.7 / 5.0 (3038)
    Verified 68+ References
  • 4.8 / 5.0 (4199)
    Verified 332+ References

Lumoa

Verified
Read 33 Lumoa reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 2 customer videos to see why companies chose Lumoa as their Text Analytics Software

Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.

Show more
Categories:
Show more
  • 33 Testimonials View
  • 24 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2405 reference ratings
4.8/5.0 (2405)

33Testimonials

  • "We were handling the reviews, but we weren’t able to perform any hard analysis, we could only perform soft analysis before."

    Gerardo Laino Head of Customer Experience

  • “Lumoa will show Simple Feast trends and how CX is changing over time. By using Lumoa’s AI-powered analytics to help understand feedback and categorizing the feedback in a smart way, …

    Andreas Mikkelsen Head of Customer Experience and Insights

  • "The best thing is that if you want to improve your customer experience, Lumoa will show you exactly what factors you need to concentrate on."

    Antti Hänninen Consumer Data Analyst
32 more testimonials currently locked

24 Case Studies

  • Heltti Nearly Doubled Its Net Promoter Score to 70 Within Six Months …

    Juha Nieminen Chief Operating Officer

  • Telia Used Lumoa To Increase CSAT By 30%, Leading To Additional Revenue …

    Jani Heinola Managing People Transformation and Culture Change

  • Terveystalo Turned Nps Feedback Into Actionable Insights

    Riitta Vuorelma-Iho Director of Customer Experience
23 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Lumoa Information & Resources

Read Lumoa Reviews, Testimonials & Customer References from 33 real Lumoa customers.

Browse Lumoa Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lumoa.

Watch Lumoa Customer Videos to learn why 2 businesses chose Lumoa.

FeaturedCustomers has 2,014,835+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.