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Read 33 Lumoa reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 2 customer videos to see why companies chose Lumoa as their Customer Experience Systems

Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.

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Customer Rating Review Scorebased on 2172 reference ratings
4.8/5.0 (2172)
  • 2024
    Fall 2024Rising StarNet Promoter Score (NPS) Software
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33Testimonials

  • “We use Lumoa to get deeper dives into customer feedback and find specific details. Customer experience has become a vital part of any project. With the data, we have been able to validate several hypotheses. We know exactly what our customers would prefer, and we are already working on it. Lumoa has given our customer voice a permanent sit at the discussion table and made it a part of daily routines and conversations.”

    Joonas TunturiDigital Director
32 more testimonialscurrently locked

24 Case Studies

  • Keeping A Finger On The Pulse Of Their Customers

    Andreas MikkelsenHead of Customer Experience and Insights
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2 Customer Videos

  • Play Video
    Olivia ChambersCustomer Insights Manager
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Additional Lumoa Information & Resources

Read Lumoa Reviews, Testimonials & Customer References from 33 real Lumoa customers.

Browse Lumoa Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lumoa.

Watch Lumoa Customer Videos to learn why 2 businesses chose Lumoa.

FeaturedCustomers has 1,886,768+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.