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Read 33 Lumoa reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 2 customer videos to see why companies chose Lumoa as their Customer Experience Systems

Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.

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Customer Rating Review Scorebased on 1934 reference ratings
4.8/5.0 (1934)
  • 2024
    Fall 2024Rising StarNet Promoter Score (NPS) Software
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33Testimonials

  • “Our main challenge at that time was that we didn’t get enough feedback, we didn’t know what customers thought about us, which meant that we didn’t really know in what way we should go."

    Miia EngbergChief Customer Experience Officer
32 more testimonialscurrently locked

24 Case Studies

  • Heltti Nearly Doubled Its Net Promoter Score to 70 Within Six Months of Using Lumoa

    Juha NieminenChief Operating Officer
23 more case studiescurrently locked

2 Customer Videos

  • Play Video
    Olivia ChambersCustomer Insights Manager
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Additional Lumoa Information & Resources

Read Lumoa Reviews, Testimonials & Customer References from 33 real Lumoa customers.

Browse Lumoa Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lumoa.

Watch Lumoa Customer Videos to learn why 2 businesses chose Lumoa.

FeaturedCustomers has 1,804,985+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.