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Read 33 Lumoa reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 2 customer videos to see why companies chose Lumoa as their Customer Experience Systems

Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.

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Customer Rating Review Scorebased on 1982 reference ratings
4.8/5.0 (1982)
  • 2024
    Fall 2024Rising StarNet Promoter Score (NPS) Software
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33Testimonials

  • “With no unified reporting, it was hard to follow what our customers really want. We were taking rather reactive than pro-active approach. Lumoa brought us a deeper view into NPS and an easy way to see a bigger picture. Now we are able to get reports automatically with a few clicks.”

    Annukka ToivanenCustomer Insight Manager
32 more testimonialscurrently locked

24 Case Studies

  • Lumoa Enables Customer Centricity At Reima

    Johanna SarviharjuChief Experience Officer
23 more case studiescurrently locked

2 Customer Videos

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    Olivia ChambersCustomer Insights Manager
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Additional Lumoa Information & Resources

Read Lumoa Reviews, Testimonials & Customer References from 33 real Lumoa customers.

Browse Lumoa Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lumoa.

Watch Lumoa Customer Videos to learn why 2 businesses chose Lumoa.

FeaturedCustomers has 1,820,998+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.