Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.
"Lumoa has been one of the very few cases with such a significantly positive ROI that we can be just proud and happy that we chose it. There is no questioning of it."
Read Lumoa Reviews, Testimonials & Customer References from 33 real Lumoa customers.
Browse Lumoa Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lumoa.
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