GetFeedback

Premium
Read 29 GetFeedback reviews and testimonials from customers, explore 23 case studies and customer success stories, and watch 1 customer videos to see why companies chose GetFeedback as their Customer Feedback Management Software

GetFeedback is a modern online survey software application that allows anyone to create visually engaging, branded, mobile-ready surveys in minutes. GetFeedback automatically formats users' surveys perfectly for those taking it on smartphones, tablets, and browsers. GetFeedback's mission is simple - to help companies understand and improve their customer experience with beautiful, easy-to-use software.

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Customer Rating Review Scorebased on 2331 reference ratings
4.8/5.0 (2331)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
  • Market Leader 2024 2024
    Fall 2024Market LeaderNet Promoter Score (NPS) Software

Featured Testimonials

  • “Every banker has access to their scores. In our retail branches as an example, not only do they call clients who are Detractors, they also call those recorded as Passive. We’re reaching out directly to see what we can do to improve the process for any client who’s not extraordinarily happy.”

  • "GetFeedback's specific targeting options are a great way to gather insights efficiently without bothering all site users, but still obtain the high-value insights we need to continue improving the CX."

  • "The worst feedback you can get is something that you cannot follow up on or act upon."

Featured Case Studies

  • How Ticketfly Increased Agent Productivity by 250%

  • How Eargo Improved Survey Response Rates by 20%

  • Leveraging customer insights to deliver personalized ecommerce experiences

Featured Customer Videos

Additional GetFeedback Information & Resources

Read GetFeedback Reviews, Testimonials & Customer References from 29 real GetFeedback customers.

Browse GetFeedback Case Studies, Customer Success Stories, & Customer References from 23 businesses that use GetFeedback.

Watch GetFeedback Customer Videos to learn why 1 businesses chose GetFeedback.