GetFeedback

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Read 29 GetFeedback reviews and testimonials from customers, explore 23 case studies and customer success stories, and watch 1 customer videos to see why companies chose GetFeedback as their Customer Feedback Management Software

GetFeedback is a modern online survey software application that allows anyone to create visually engaging, branded, mobile-ready surveys in minutes. GetFeedback automatically formats users' surveys perfectly for those taking it on smartphones, tablets, and browsers. GetFeedback's mission is simple - to help companies understand and improve their customer experience with beautiful, easy-to-use software.

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  • 29 Testimonials View
  • 23 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 2515 reference ratings
4.8/5.0 (2515)
  • Winter 2026 Market Leader Customer Feedback Management Software
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  • Fall 2025 Market Leader Net Promoter Score (NPS) Software
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Featured Testimonials

  • “We win in the marketplace by providing personalized guidance to every customer. GetFeedback has allowed me to elevate my passion for great CX, and make an even bigger difference across …

    Matt Phillip Marketing Automation Manager

  • "GetFeedback is highly innovative. We now can spot trends among our customer’s feedback and take immediate action to improve customer happiness."

    Ardalan Zandian Sr. Online Marketing Manager

  • "GetFeedback provides the real-time customer insights that we need to take action. Our survey completion rate has skyrocketed to 94%, and our costs have gone down 95%."

    Myshka Sansoin Global Customer Advocacy Lead
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Featured Case Studies

  • How BRP Revolutionized its Customer Experience

    Myshka Sansoin Specialist, Global Customer Engagement

  • How Campaign Monitor Does the NPS Survey at Scale

    Ros Hodgekiss Customer Success Programs Manager

  • How Ticketfly Increased Agent Productivity by 250%

    Caroline Jack Director of Product Training and Support
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Featured Customer Videos

  • Bombardier Recreational Products - Customer Success Story (Myshka Sansoin - Specialist, Global Customer Engagement)
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    Myshka Sansoin Specialist, Global Customer Engagement
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Additional GetFeedback Information & Resources

Read GetFeedback Reviews, Testimonials & Customer References from 29 real GetFeedback customers.

Browse GetFeedback Case Studies, Customer Success Stories, & Customer References from 23 businesses that use GetFeedback.

Watch GetFeedback Customer Videos to learn why 1 businesses chose GetFeedback.

FeaturedCustomers has 1,910,477+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.