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23 GetFeedback Case Studies

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  • KLM Royal Dutch Airlines boosts app rating from 2.8 to 4.2 with GetFeedback

    Stijn Bannier Product Manager Mobile

  • Vena Solutions boosts NPS from +34 to +81 with GetFeedback

    Shivam Shah Customer Experience Operations Manager

  • YETI closes the loop on support and purchase feedback with GetFeedback in real time

    Christopher Hogan Business Analytics & Modeling

  • Carrefour uses GetFeedback to turn 9% of customer comments into faster CX improvements

  • Eargo boosts survey response rates by 20% with GetFeedback

    Ardalan Zandian Sr. Online Marketing Manager

  • Campaign Monitor scales NPS feedback for 200,000 customers with GetFeedback

    Ros Hodgekiss Customer Success Programs Manager

  • Peapack-Gladstone Bank raises NPS to 52 with GetFeedback

    Scott Searle Salesforce Administrator

  • Peapack-Gladstone Bank boosts NPS to +52, 62% above industry average with GetFeedback

    Larry Levine Director of Client Experience

  • Tuff Shed increases customer satisfaction by 21% with GetFeedback

    Juan Contreras Business Development Manager

  • PUMA boosts PayPal revenue 62% with GetFeedback

    Joey CasaDeCalvo manager, customer service

  • SpendHQ hastens sales by 20% with GetFeedback

    Corrina Owens Demand Generation Manager

  • Mylo drives month-over-month revenue growth with GetFeedback

    Matt Phillip Marketing Automation Manager

  • BigCommerce achieves a Net Promoter Score of 77 with GetFeedback

    Karen Wlasichuk Global Process Improvement Leader, Operational Excellence

  • Auto Trader boosts mobile NPS response targeting 83% with GetFeedback

    Rob Chisholm principal test analyst

  • Cisco boosts customer retention to 92% with GetFeedback

    David Wallis Senior IT Manager at the Stealthwatch Division
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