29 GetFeedback Testimonials

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  • "GetFeedback’s comprehensive platform helps us measure and improve our end-to-end customer experience. It’s so powerful and flexible, and the Salesforce integration is key."

  • "Now that we have our client feedback in Salesforce, we can sort it by department, by branch, or by business line, and take action on a daily basis."

  • “GetFeedback helps us collect continuous feedback in a more organic way. We receive feedback on our site every day, sometimes every hour, depending on time.”

  • "GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business."

  • "With GetFeedback, we can capture the Voice of the Customer to understand where and how we can improve, so we can increase the overall adoption and satisfaction of the app."

  • "GetFeedback provides the real-time customer insights that we need to take action. Our survey completion rate has skyrocketed to 94%, and our costs have gone down 95%."

  • "We want our customers’ voice to be an informative part of our decision making process. Since rolling out GetFeedback, our response rates have improved by 400%."

  • “We can even set up features like Slack notifications ourselves without having to turn to our RevOps team."

  • "We’re listening to our customers across multiple dimensions in the heat of the moment, and we’re able to take actions and make decisions based on what our customers are saying."

  • "The big success for us was that we were able to get nearly 100% survey engagement with volunteers by using GetFeedback."

  • "Every interaction is an opportunity to win or lose a customer relationship. We want our customers to have the opportunity to provide feedback on every single experience, so we know what we're doing well and what we need to fix."

  • "A perfect way to showcase my products."

  • "GetFeedback is shaping how we operate as a business and helping us deliver a seamless client and customer support experience."

  • "GetFeedback is highly innovative. We now can spot trends among our customer’s feedback and take immediate action to improve customer happiness."

  • "GetFeedback had a large influence on the decisions regarding the vision, position, and launch of our Healthbox initiative."