"GetFeedback is highly innovative. We now can spot trends among our customer’s feedback and take immediate action to improve customer happiness."

"We love the fact that we can easily integrate GetFeedback data with Salesforce data. A lot of our internal users don’t realize that GetFeedback is a separate thing because they see it and to them, it’s a part of Salesforce."

“Every banker has access to their scores. In our retail branches as an example, not only do they call clients who are Detractors, they also call those recorded as Passive. We’re reaching out directly to see what we can do to improve the process for any client who’s not extraordinarily …

“GetFeedback helps us collect continuous feedback in a more organic way. We receive feedback on our site every day, sometimes every hour, depending on time.”

"The big success for us was that we were able to get nearly 100% survey engagement with volunteers by using GetFeedback."

"Using GetFeedback and Salesforce, we can now take our customer feedback and turn it into action."

"The worst feedback you can get is something that you cannot follow up on or act upon."

“We’re lucky to be a company where people treat us like one of the family."

"We want to make sure our customers have a great end to end experience, from when they walk into the showroom to when their shed is installed. And GetFeedback helps us do just that."

“The way you followed up to my survey, and how other people on the staff have helped us in the past, makes me feel that whenever we need you guys, you will have our back.”

"We’re listening to our customers across multiple dimensions in the heat of the moment, and we’re able to take actions and make decisions based on what our customers are saying."

"GetFeedback’s comprehensive platform helps us measure and improve our end-to-end customer experience. It’s so powerful and flexible, and the Salesforce integration is key."

"With GetFeedback, we can capture the Voice of the Customer to understand where and how we can improve, so we can increase the overall adoption and satisfaction of the app."

"GetFeedback is helping us have more conversations with our users and grow their enthusiasm about our product."

"A perfect way to showcase my products."