"We want to make sure our customers have a great end to end experience, from when they walk into the showroom to when their shed is installed. And GetFeedback helps us do just that."

"Every interaction is an opportunity to win or lose a customer relationship. We want our customers to have the opportunity to provide feedback on every single experience, so we know what we're doing well and what we need to fix."

"GetFeedback empowers us to easily measure our customer experience and identify key drivers behind customer satisfaction. With GetFeedback, we’ve seen an incredible 14% lift in customer satisfaction. Their powerful Salesforce integration also enables us to connect feedback data with operational data to quickly access insights and take action."

“We can even set up features like Slack notifications ourselves without having to turn to our RevOps team."

“GetFeedback helps us collect continuous feedback in a more organic way. We receive feedback on our site every day, sometimes every hour, depending on time.”

"GetFeedback is helping us have more conversations with our users and grow their enthusiasm about our product."

"We use GetFeedback to evaluate how prospects feel about our product and to nurture warm leads down the pipeline. This helps our sales team to further qualify their opportunities and directly impact their bottom line.”

"A perfect way to showcase my products."

"GetFeedback's specific targeting options are a great way to gather insights efficiently without bothering all site users, but still obtain the high-value insights we need to continue improving the CX."

"The worst feedback you can get is something that you cannot follow up on or act upon."

“We’re lucky to be a company where people treat us like one of the family."

"GetFeedback is highly innovative. We now can spot trends among our customer’s feedback and take immediate action to improve customer happiness."

"GetFeedback is shaping how we operate as a business and helping us deliver a seamless client and customer support experience."

"We love the fact that we can easily integrate GetFeedback data with Salesforce data. A lot of our internal users don’t realize that GetFeedback is a separate thing because they see it and to them, it’s a part of Salesforce."

"The big success for us was that we were able to get nearly 100% survey engagement with volunteers by using GetFeedback."