“We can even set up features like Slack notifications ourselves without having to turn to our RevOps team."

"GetFeedback provides the real-time customer insights that we need to take action. Our survey completion rate has skyrocketed to 94%, and our costs have gone down 95%."

"We want our customers’ voice to be an informative part of our decision making process. Since rolling out GetFeedback, our response rates have improved by 400%."

"GetFeedback allows us to consolidate and synthesize the Voice of the Customer, which is so important as we make data-driven decisions moving forward."

"Every interaction is an opportunity to win or lose a customer relationship. We want our customers to have the opportunity to provide feedback on every single experience, so we know what we're doing well and what we need to fix."

"Using GetFeedback and Salesforce, we can now take our customer feedback and turn it into action."

"GetFeedback is shaping how we operate as a business and helping us deliver a seamless client and customer support experience."

"GetFeedback had a large influence on the decisions regarding the vision, position, and launch of our Healthbox initiative."

"The big success for us was that we were able to get nearly 100% survey engagement with volunteers by using GetFeedback."

"GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business."

“GetFeedback helps us collect continuous feedback in a more organic way. We receive feedback on our site every day, sometimes every hour, depending on time.”

“The way you followed up to my survey, and how other people on the staff have helped us in the past, makes me feel that whenever we need you guys, you will have our back.”

"GetFeedback's specific targeting options are a great way to gather insights efficiently without bothering all site users, but still obtain the high-value insights we need to continue improving the CX."

"GetFeedback is helping us have more conversations with our users and grow their enthusiasm about our product."

"We love the fact that we can easily integrate GetFeedback data with Salesforce data. A lot of our internal users don’t realize that GetFeedback is a separate thing because they see it and to them, it’s a part of Salesforce."