29 GetFeedback Testimonials

"The big success for us was that we were able to get nearly 100% survey engagement with volunteers by using GetFeedback."

"GetFeedback provides the real-time customer insights that we need to take action. Our survey completion rate has skyrocketed to 94%, and our costs have gone down 95%."

“We’re lucky to be a company where people treat us like one of the family."

"With GetFeedback, we can capture the Voice of the Customer to understand where and how we can improve, so we can increase the overall adoption and satisfaction of the app."

"GetFeedback empowers us to easily measure our customer experience and identify key drivers behind customer satisfaction. With GetFeedback, we’ve seen an incredible 14% lift in customer satisfaction. Their powerful Salesforce integration also enables us to connect feedback data with operational data to quickly access insights and take action."

"We’re listening to our customers across multiple dimensions in the heat of the moment, and we’re able to take actions and make decisions based on what our customers are saying."

“GetFeedback helps us collect continuous feedback in a more organic way. We receive feedback on our site every day, sometimes every hour, depending on time.”

"Using GetFeedback and Salesforce, we can now take our customer feedback and turn it into action."

"GetFeedback is shaping how we operate as a business and helping us deliver a seamless client and customer support experience."

"GetFeedback is highly innovative. We now can spot trends among our customer’s feedback and take immediate action to improve customer happiness."

"A perfect way to showcase my products."

"GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business."

"It’s all about being where your customers are and being able to interact with them at the pace and the venue of their choice. That’s why we’ve set ourselves up with GetFeedback."

"GetFeedback allows us to consolidate and synthesize the Voice of the Customer, which is so important as we make data-driven decisions moving forward."

"GetFeedback is helping us have more conversations with our users and grow their enthusiasm about our product."