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Read 41 Alchemer reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 8 customer videos to see why companies chose Alchemer as their Customer Feedback Management Software

Alchemer (formerly SurveyGizmo) provides an integrated feedback management platform that enables businesses of all sizes to collect and act on feedback to find, get, and keep the best customers. Only Alchemer puts customers at the center of everything a company does, without changing the systems or processes they use. Alchemer provides feedback and insights to more than 15,000 customers globally, helping them transform into more customer-centric organizations. These customers create more than 50,000 new surveys each week and receive more than 1 million responses daily. Alchemer is a recognized leader for innovation, service, and value.

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Customer Rating Review Scorebased on 979 reference ratings
4.8/5.0 (979)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Feedback Management Software

41Testimonials

  • “We started with Alchemer because it was the only platform that offers this type of integration.”

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38 Case Studies

  • JetBlue - Customer Case Study

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8 Customer Videos

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Additional Alchemer Information & Resources

Read Alchemer Reviews, Testimonials & Customer References from 41 real Alchemer customers.

Browse Alchemer Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Alchemer.

Watch Alchemer Customer Videos to learn why 8 businesses chose Alchemer.