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Read 41 Alchemer reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 8 customer videos to see why companies chose Alchemer as their Customer Feedback Management Software

Alchemer (formerly SurveyGizmo) provides an integrated feedback management platform that enables businesses of all sizes to collect and act on feedback to find, get, and keep the best customers. Only Alchemer puts customers at the center of everything a company does, without changing the systems or processes they use. Alchemer provides feedback and insights to more than 15,000 customers globally, helping them transform into more customer-centric organizations. These customers create more than 50,000 new surveys each week and receive more than 1 million responses daily. Alchemer is a recognized leader for innovation, service, and value.

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Customer Rating Review Scorebased on 953 reference ratings
4.8/5.0 (953)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Feedback Management Software
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41Testimonials

  • “Alchemer survey function is so widely used and integrated into our City operations that reliability and flexibility are critical to our operations.”

    Kathy UrsprungCommunications and Media Relations Manager
40 more testimonialscurrently locked

38 Case Studies

  • How ESD 113 Uses Alchemer for Everything from Art Shows to Meeting State Mandates

    Liz WuerffelCommunications Director
37 more case studiescurrently locked

8 Customer Videos

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Additional Alchemer Information & Resources

Read Alchemer Reviews, Testimonials & Customer References from 41 real Alchemer customers.

Browse Alchemer Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Alchemer.

Watch Alchemer Customer Videos to learn why 8 businesses chose Alchemer.

FeaturedCustomers has 1,805,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.