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Alchemer

Read 41 Alchemer reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 8 customer videos to see why companies chose Alchemer as their Customer Feedback Management Software

Alchemer (formerly SurveyGizmo) provides an integrated feedback management platform that enables businesses of all sizes to collect and act on feedback to find, get, and keep the best customers. Only Alchemer puts customers at the center of everything a company does, without changing the systems or processes they use. Alchemer provides feedback and insights to more than 15,000 customers globally, helping them transform into more customer-centric organizations. These customers create more than 50,000 new surveys each week and receive more than 1 million responses daily. Alchemer is a recognized leader for innovation, service, and value.

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Customer Rating Review Score based on 1282 reference ratings
4.8/5.0 (1282)
  • Winter 2025 Top Performer Customer Feedback Management Software
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41Testimonials

  • "We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important."

    Joana Freitas VIP Support Manager

  • "Alchemer is incredibly robust, and I get to customize Alchemer the way I want, without limitations.”

    John Bowen Founder and CEO

  • “Data is a critical part of this project – Alchemer allows us to collect data in real time, monitor and clean data in real time, and address any issues quickly.”

    Colleen Ehatt Quality of Life Research Manager
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38 Case Studies

  • Mozilla Gives Employees the Freedom to Solve Problems While Maintaining Enterprise Data …

    Tyler Downer Senior Quantitative User Researcher

  • In-app Communication Helped IHG Build Relationships With Loyal Customers

    Bill Keen Director of Mobile Solutions

  • Major Gaming And Esports Company - Customer Case Study

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8 Customer Videos

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Additional Alchemer Information & Resources

Read Alchemer Reviews, Testimonials & Customer References from 41 real Alchemer customers.

Browse Alchemer Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Alchemer.

Watch Alchemer Customer Videos to learn why 8 businesses chose Alchemer.

FeaturedCustomers has 1,894,903+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.