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Alchemer

Read 74 Alchemer reviews and testimonials from customers, explore 70 case studies and customer success stories, and watch 14 customer videos to see why companies chose Alchemer as their Customer Feedback Management Software

Alchemer (formerly SurveyGizmo) provides an integrated feedback management platform that enables businesses of all sizes to collect and act on feedback to find, get, and keep the best customers. Only Alchemer puts customers at the center of everything a company does, without changing the systems or processes they use. Alchemer provides feedback and insights to more than 15,000 customers globally, helping them transform into more customer-centric organizations. These customers create more than 50,000 new surveys each week and receive more than 1 million responses daily. Alchemer is a recognized leader for innovation, service, and value.

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  • 74 Testimonials View
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  • 14 Customer Videos View
Customer Rating Review Score based on 1341 reference ratings
4.8/5.0 (1341)
  • Winter 2026 Top Performer Customer Feedback Management Software
    Press Release Report

74Testimonials

  • “Our IT department wrote a script using Alchemer that audited all the PII that Mozilla has collected across millions of our survey responses.”

    Tyler Downer Senior Quantitative User Researcher

  • “I was working as an organizational development consultant, helping people in large companies learn how to talk to each other because people didn’t know how to connect.”

    Peter Gibb Consultant, Teacher and Author

  • "We get back a translated file which we can load for different languages. This really blew me away the first time, because we translate this survey into 26 languages using …

    Mike Yeaton Senior Consultant
73 more testimonials currently locked

70 Case Studies

  • Four Winds Interactive Drives 10x Increase in eNPS with Alchemer

    Tor Stenbakken Director of Organizational Development

  • How Radio Stations Know What’s Hot and What’s Not

    Brad Riegel Founder

  • How Malwarebytes Standardized with Alchemer and Created an NPS Council

    Diane Beaudet Senior Manager for Customer Lifecycle Marketing
69 more case studies currently locked

14 Customer Videos

  • Publishers Clearing House - Customer Success Story (Chris Mitchell - Vice President, Surveys)
    Play Video
    Chris Mitchell Vice President, Surveys
  • LaserAway - Customer Success Story (Paul Baumgarthuber - Chief Marketing Officer)
    Play Video
    Paul Baumgarthuber Chief Marketing Officer
  • Driven Brands - Customer Success Story (Brian Bisges - Senior Director of Marketing)
    Play Video
    Brian Bisges Senior Director of Marketing
13 more videos currently locked

Additional Alchemer Information & Resources

Read Alchemer Reviews, Testimonials & Customer References from 74 real Alchemer customers.

Browse Alchemer Case Studies, Customer Success Stories, & Customer References from 70 businesses that use Alchemer.

Watch Alchemer Customer Videos to learn why 14 businesses chose Alchemer.

FeaturedCustomers has 1,909,601+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.