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Alchemer

Read 74 Alchemer reviews and testimonials from customers, explore 70 case studies and customer success stories, and watch 14 customer videos to see why companies chose Alchemer as their Customer Feedback Management Software

Alchemer (formerly SurveyGizmo) provides an integrated feedback management platform that enables businesses of all sizes to collect and act on feedback to find, get, and keep the best customers. Only Alchemer puts customers at the center of everything a company does, without changing the systems or processes they use. Alchemer provides feedback and insights to more than 15,000 customers globally, helping them transform into more customer-centric organizations. These customers create more than 50,000 new surveys each week and receive more than 1 million responses daily. Alchemer is a recognized leader for innovation, service, and value.

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Customer Rating Review Score based on 1360 reference ratings
4.8/5.0 (1360)
  • Winter 2026 Top Performer Customer Feedback Management Software
    Press Release Report

74Testimonials

  • “We have our finger on the pulse of our customer experience because of Alchemer.”

    Leading Telecommunications Company Operational Insights Manager

  • “It’s flexible, cost-effective, and just works.”

    John Trenholm Senior Director of Customer Insights

  • “Chatmeter really understands our business and the challenges of our business.”

    Melissa Brown VP of Marketing
73 more testimonials currently locked

70 Case Studies

  • Dunkin' - Customer Case Study

    Andy Ades Senior Product Manager

  • Zillow - Customer Case Study

    Jessica Sheibach Principal Mobile Program Manager

  • How a Leading U.S. Nonprofit Uses Alchemer to Power Their Organization

    Chad Brennan Director
69 more case studies currently locked

14 Customer Videos

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Additional Alchemer Information & Resources

Read Alchemer Reviews, Testimonials & Customer References from 74 real Alchemer customers.

Browse Alchemer Case Studies, Customer Success Stories, & Customer References from 70 businesses that use Alchemer.

Watch Alchemer Customer Videos to learn why 14 businesses chose Alchemer.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.