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"With Alchemer Mobile (formerly Apptentive) we are now able to take people who may not be as satisfied, may be having a problem, or experiencing a bug and redirect them really easily into our existing customer service system. Also, I can read it as a Product Owner every day and help facilitate bringing that qualitative feedback to the team. Also, we can take action on helping people who might be struggling or building a feature which people are requesting."
"We’ve seen immediate results from integrating Alchemer Mobile (formerly Apptentive). Incorporating Alchemer Mobile's sentiment data into our growth marketing programs has enabled us to be more targeted in our outreach, helping us to become the top-ranked app in a very competitive space."
GetFeedback is a modern online survey software application that allows anyone to create visually engaging, branded, mobile-ready surveys in minutes. GetFeedback automatically formats users' surveys perfectly for those taking it on smartphones, tablets, and browsers. GetFeedback's mission is simple - to help companies understand and improve their customer experience with beautiful, easy-to-use software.
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core, and specifically architected to harness intelligence from across the entire experience ecosystem to deliver clear business value. The platform features three clouds that all work seamlessly together to give companies a comprehensive understanding of the most important factors impacting their bottom lines, including: Customer Experience (CX) Cloud, Employee Experience Cloud, and Market Experience Cloud. InMoment’s approach of providing strategic technical, best practice and thought leadership support ensures that their nearly 500 brands across 95 countries realize maximum business impact.
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.
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