Delighted is a customer experience management solution that helps businesses connect with their customers - to learn, improve, and delight. Delighted is the fastest and easiest way to gather customer feedback and put it into the hands of those who can act on it. Using Customer Satisfaction Score, Customer Effort Score, and the Net Promoter System - a single question and an open-ended comment box - Delighted helps companies align customers’ needs with business growth, monitor the voice of the customer over time, and keep customers coming back. Bose, Target, Uber and other beloved brands of all sizes trust Delighted to collect, distribute and analyze feedback to create more delightful customer experiences.
"With a few clicks we’re able to survey our customers and immediately gather feedback. We us the Delighted API to seamlessly integrate with our internal systems. NPS is a vital measurement for customer satisfaction and Delighted is the best way to measure NPS and gather feedback from your customers.”
"Easy, reliable and super responsive support."
"The simplest service that does what we need for NPS. Absolutely flawless so far. Great customer service too."
Read Delighted Reviews, Testimonials & Customer References from 73 real Delighted customers.
Browse Delighted Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Delighted.
Watch Delighted Customer Videos to learn why 3 businesses chose Delighted.
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