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27 Delighted Case Studies

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  • ChowNow - Customer Case Study

    Kristine Minter Director of Human Resources

  • NPS boosts American Express shareholder value

    Jim Bush Managing Director

  • Bombas - Customer Case Study

    Samantha Lee Director of Customer Insights and Strategy

  • Affirm - Customer Case Study

    Jessie Reed Manager of the Social Care and Community Team

  • Glassdoor - Customer Case study

    Zoe Soto Product Manager

  • HP Indigo - Customer Case Study

    Udi Vaks Head of Growth

  • Hotel Tonight - Customer Case study

    Amanda Richardson Chief Data and Strategy Officer

  • Dialogue - Customer Case Study

    Olivia Krusel Senior Manager of Customer Strategy

  • WayUp - Customer Case Study

    Shayla Foley Vice President of Growth Marketing

  • Silvercar - Customer Case study

    Allen Darnell Chief Technology Officer

  • Pagely - Customer Case Study

    Dave Amirault Director of Marketing

  • Patch - Customer Case Study

    Marc Torrence Senior Product Manager

  • Temkin Group Research on Customer Loyalty and NPS

  • FIGS - Customer Case Study

    Michael Bair VP of Customer Experience

  • Airbnb connects higher NPS to more referrals and rebookings

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