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27 Delighted Case Studies

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  • British Gas Services reports 30% growth per year

  • Glassdoor - Customer Case study

    Zoe Soto Product Manager

  • Affirm - Customer Case Study

    Jessie Reed Manager of the Social Care and Community Team

  • Temkin Group Research on Customer Loyalty and NPS

  • Airbnb connects higher NPS to more referrals and rebookings

  • Happy Returns - Customer Case study

    Cassie Layton Head of Marketing

  • CommonBond - Customer Case Study

    Craig Shayowitz Operations Manager

  • Dialogue - Customer Case Study

    Olivia Krusel Senior Manager of Customer Strategy

  • Cynet - Customer Case Study

    Ido Breger Vice President of Product

  • Munchery - Customer Case study

    Conrad Chu Co-Founder

  • WayUp - Customer Case Study

    Shayla Foley Vice President of Growth Marketing

  • Silvercar - Customer Case study

    Allen Darnell Chief Technology Officer

  • The Hustle - Customer Case study

    Adam Ryan Vice President of Media

  • Hotel Tonight - Customer Case study

    Amanda Richardson Chief Data and Strategy Officer

  • NPS boosts American Express shareholder value

    Jim Bush Managing Director
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