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27 Delighted Case Studies

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  • Bombas - Customer Case Study

    Samantha LeeDirector of Customer Insights and Strategy

  • ChowNow - Customer Case Study

    Kristine MinterDirector of Human Resources

  • Silvercar - Customer Case study

    Allen DarnellChief Technology Officer

  • Mission Lane - Customer Case Study

    Shane BerryHead of Customer Experience, CXO

  • CommonBond - Customer Case Study

    Craig ShayowitzOperations Manager

  • Munchery - Customer Case study

    Conrad ChuCo-Founder

  • Glassdoor - Customer Case study

    Zoe SotoProduct Manager

  • Airbnb connects higher NPS to more referrals and rebookings

  • NPS boosts American Express shareholder value

    Jim BushManaging Director

  • Affirm - Customer Case Study

    Jessie ReedManager of the Social Care and Community Team

  • Rakuten - Customer Case Study

    Serge DoubinskiVice President of Consumer Experience

  • Verishop - Customer Case Study

    Jules DuarteDirector of Customer Services

  • British Gas Services reports 30% growth per year

  • Slack - Customer Case study

  • Patch - Customer Case Study

    Marc TorrenceSenior Product Manager
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