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27 Delighted Case Studies

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  • Rakuten - Customer Case Study

    Serge Doubinski Vice President of Consumer Experience

  • Airbnb connects higher NPS to more referrals and rebookings

  • The Hustle - Customer Case study

    Adam Ryan Vice President of Media

  • Temkin Group Research on Customer Loyalty and NPS

  • Dialogue - Customer Case Study

    Olivia Krusel Senior Manager of Customer Strategy

  • Happy Returns - Customer Case study

    Cassie Layton Head of Marketing

  • Bombas - Customer Case Study

    Samantha Lee Director of Customer Insights and Strategy

  • Patch - Customer Case Study

    Marc Torrence Senior Product Manager

  • Bonobos - Customer Case study

    Evan Maridou Senior Manager of Customer Experience

  • Silvercar - Customer Case study

    Allen Darnell Chief Technology Officer

  • Cynet - Customer Case Study

    Ido Breger Vice President of Product

  • CommonBond - Customer Case Study

    Craig Shayowitz Operations Manager

  • Slack - Customer Case study

  • Mission Lane - Customer Case Study

    Shane Berry Head of Customer Experience, CXO

  • British Gas Services reports 30% growth per year

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