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27 Delighted Case Studies

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  • Rakuten - Customer Case Study

    Serge Doubinski Vice President of Consumer Experience

  • Bonobos - Customer Case study

    Evan Maridou Senior Manager of Customer Experience

  • Dialogue - Customer Case Study

    Olivia Krusel Senior Manager of Customer Strategy

  • Cynet - Customer Case Study

    Ido Breger Vice President of Product

  • Silvercar - Customer Case study

    Allen Darnell Chief Technology Officer

  • Hotel Tonight - Customer Case study

    Amanda Richardson Chief Data and Strategy Officer

  • Slack - Customer Case study

  • Airbnb connects higher NPS to more referrals and rebookings

  • Verishop - Customer Case Study

    Jules Duarte Director of Customer Services

  • Munchery - Customer Case study

    Conrad Chu Co-Founder

  • Glassdoor - Customer Case study

    Zoe Soto Product Manager

  • The Hustle - Customer Case study

    Adam Ryan Vice President of Media

  • Tuft & Needle - Customer Case study

    JT Marino Founder

  • Bombas - Customer Case Study

    Samantha Lee Director of Customer Insights and Strategy

  • Affirm - Customer Case Study

    Jessie Reed Manager of the Social Care and Community Team
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