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27 Delighted Case Studies

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  • Pagely - Customer Case Study

    Dave AmiraultDirector of Marketing

  • Affirm - Customer Case Study

    Jessie ReedManager of the Social Care and Community Team

  • Rakuten - Customer Case Study

    Serge DoubinskiVice President of Consumer Experience

  • Silvercar - Customer Case study

    Allen DarnellChief Technology Officer

  • Hotel Tonight - Customer Case study

    Amanda RichardsonChief Data and Strategy Officer

  • Airbnb connects higher NPS to more referrals and rebookings

  • ChowNow - Customer Case Study

    Kristine MinterDirector of Human Resources

  • Glassdoor - Customer Case study

    Zoe SotoProduct Manager

  • WayUp - Customer Case Study

    Shayla FoleyVice President of Growth Marketing

  • Happy Returns - Customer Case study

    Cassie LaytonHead of Marketing

  • Bonobos - Customer Case study

    Evan MaridouSenior Manager of Customer Experience

  • Bombas - Customer Case Study

    Samantha LeeDirector of Customer Insights and Strategy

  • Munchery - Customer Case study

    Conrad ChuCo-Founder

  • Temkin Group Research on Customer Loyalty and NPS

  • Slack - Customer Case study

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