“It would be like flying blind without knowing each customer’s experience. Receiving the NPS comments and score from Delighted is critical to our business.”

“Delighted allows us to measure the intangible measurement of having a product that is delightful to use.”

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

"Delighted makes improving our patient experience smooth and rewarding. With NPS, we see where there are weaknesses in our processes and their impact on experiences. In a new and rapidly growing industry – with a highly-engaged online community – Delighted takes the guesswork out of what we are doing and …

"We would really be lagging on the candidate experience and feedback on our product without Delighted. Delighted is a place where our users can share open and honest feedback easily, which is super important to us.”

"Simple interface and great customer support."

"Delighted is easy to use, presents a great experience to our owners, and has a wide variety of features, tools and integrations, all of which cost a fraction of anyone else in the market, if they can even match it.”

"Delighted helps us keep an active pulse on the DWR customer experience – what’s working, what’s not working. By providing an automated, simple, quick, open-ended way for customers to give feedback we’ve seen great success with response rates and have gathered invaluable insights that help focus attention on the areas …

"Delighted is an integral part of our customer feedback loop. We use it to keep a pulse on our customer satisfaction, and identify our most passionate customers. The product is very intuitive to use and simple to setup.”

"When working with employers and B2B clients, we noticed that they all wanted an understanding of the satisfaction and the usage of their members. This is how we started sharing the results of Delighted’s NPS and its feedback solutions.”

"We love Delighted – it is a simple and highly effective way to create a strong feedback loop between our customers and our support, product, engineering, marketing and management efforts.”

"August has used Delighted for the past 2 years. We love their easy interface and ability to quickly judge how our customers view our product. The team at Delighted has constantly gone above and beyond to help us get what we need out of their system. Great company, and great …

"Delighted helps us understand the needs of the clients and families we serve and our referring partners in the community with both on-site and digital surveys. The platform is just what we need for our customer satisfaction efforts: it’s easy to use and keeps our entire team in touch with …

"Easy to use app. Great support, Sean is awesome."

"Great product that is easy to implement and manage."