"Nice product, excellent support."

"Super simple to use and fantastic support. We love Delighted."

"Simple interface and great customer support."

"Delighted helps us keep a pulse on customers, understand their feedback, and make it operational across the company. We take advantage of Delighted’s ability to segment feedback to gain deeper insights into the feedback. Our team loves the easy to use interface that has allowed more people in the organization …

"The customer service is absolutely incredible. I email them and hear back near immediately. The dashboard is easy to use. It's a great product overall."

"You’ve built what customers actually want, not just replicating what’s already out there. This tool already gives us so many options to increase visibility at each step in the survey process."

"I've tried everything out there and you all offer the absolute best experience."

“We were able to ensure that our customer experience was maintaining stability through uncertain circumstances because we had the systems in place to view it.”

"Delighted really enhances our customer-centered and human approach to both product development and customer service. We don’t only get broad trends from the Delighted data, but are also able to zero in on individual customers and reach out to them to fix their experience.”

"Great customer service which has meant we have been able to tweak the platform exactly to our needs."

“Delighted is the simplest way that we have of measuring our mission.”

“Delighted, I think, has absolutely nailed it in terms of the highest quality user experience, and a set of features that enables you to get to a really granular level in terms of how you build your brand or your company.”

“Delighted was a pretty big arrow in the quiver – that’s for sure.”

"By going direct-to-consumer, we are able to have a direct relationship with our customers and then use their feedback to improve every aspect of our business – from our products to the way we market them and so much more. So, their loyalty to FIGS and their feedback has always …

"It is a great interface that interacts smoothly with our other systems. We love it."