"August has used Delighted for the past 2 years. We love their easy interface and ability to quickly judge how our customers view our product. The team at Delighted has constantly gone above and beyond to help us get what we need out of their system. Great company, and great …

“Customer experience and feedback are the only things that matter. Data may tell you that customers don’t like a certain feature, but you’ll only find out the real problem by uncovering the ‘why’ factor through Delighted.”

“We were able to ensure that our customer experience was maintaining stability through uncertain circumstances because we had the systems in place to view it.”

"I've tried everything out there and you all offer the absolute best experience."

"You’ve built what customers actually want, not just replicating what’s already out there. This tool already gives us so many options to increase visibility at each step in the survey process."

"We love Delighted – it is a simple and highly effective way to create a strong feedback loop between our customers and our support, product, engineering, marketing and management efforts.”

"Delighted is a way to get into customer experience that isn't going to overwhelm internal teams. It’s going to provide actionable feedback, make you grow as a company, and allow you to provide better services.”

"Super simple to use and fantastic support. We love Delighted."

"Delighted really enhances our customer-centered and human approach to both product development and customer service. We don’t only get broad trends from the Delighted data, but are also able to zero in on individual customers and reach out to them to fix their experience.”

“Delighted was a pretty big arrow in the quiver – that’s for sure.”

"Delighted did an exceptional job of laying the groundwork for our job seeker experience program. As our team grew and our programs scaled, we loved having the ability to transition to Qualtrics. We now leverage ad hoc surveying, custom dashboarding and AI analytics in Qualtrics across multiple teams — giving …

“Delighted allows us to measure the intangible measurement of having a product that is delightful to use.”

"The survey experience is very smooth – the Delighted product is easy to figure out, and creating and publishing a survey is so much simpler than what we’ve used before!"

"Great platform and a quality response rate."

"Delighted is easy to use, presents a great experience to our owners, and has a wide variety of features, tools and integrations, all of which cost a fraction of anyone else in the market, if they can even match it.”