"I cannot BELIEVE how simple the software is to use, and how amazing the customer support is. I also love the clean, simple, intuitive interface."

"People like to know that they've been heard and that’s why we prioritize employee feedback. With Delighted, we lean on its ease of use, the ability to simply upload our employee data, and with a click of a button – survey our entire team.”

"It is a great interface that interacts smoothly with our other systems. We love it."

“Our business is about people. It’s about people caring about other people, and making sure you truly care about your customers.”

"Delighted makes improving our patient experience smooth and rewarding. With NPS, we see where there are weaknesses in our processes and their impact on experiences. In a new and rapidly growing industry – with a highly-engaged online community – Delighted takes the guesswork out of what we are doing and …

"I've tried everything out there and you all offer the absolute best experience."

"Simple interface and great customer support."

“Delighted was a pretty big arrow in the quiver – that’s for sure.”

“We’ve been able to show that increased satisfaction drives increased engagement with American Express products, and that drives shareholder value. Great service is great business.”

“For us, the focus around employee experience is on creating a seamless experience around the things somebody needs to do as an employee while allowing them to focus on the business we hired them for—development, sales, leading new products [and so on]. We’ve actually created a VP level role to …

"We really rely on Delighted for the email survey functionality. It’s really about the cycle of what’s important to customers, addressing it, following up, making sure that we’ve addressed the issue. Or, just thanking them for their time for getting back to us, sharing positive feedback, and then just repeating …

"User friendly, great mechanism to gather consumer feedback."

“Delighted basically changed the entire picture for us. After 10 days, we had six times the responses that we’d had within the last six months.”

“We’ve been using Delighted since 2015. Our values include being customer-focused in everything we do, and Delighted helps us stay hyper-aware of exactly how customers feel about our product.”

"Easy to use and to share results with the team. Good customer support as well. I'll keep using it."