73 Delighted Testimonials

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  • "Great platform and a quality response rate."

  • "Delighted Testimonials makes the best service in the feedback space even better. We've always had customer feedback on our site, but we didn't update it often because of the need to manually copy & paste. It took me minutes to integrate into my site, and only a few more to …

  • "I've tried everything out there and you all offer the absolute best experience."

  • “Delighted is the simplest way that we have of measuring our mission.”

  • “Delighted, I think, has absolutely nailed it in terms of the highest quality user experience, and a set of features that enables you to get to a really granular level in terms of how you build your brand or your company.”

  • "Delighted is an integral part of our customer feedback loop. We use it to keep a pulse on our customer satisfaction, and identify our most passionate customers. The product is very intuitive to use and simple to setup.”

  • “Customer experience and feedback are the only things that matter. Data may tell you that customers don’t like a certain feature, but you’ll only find out the real problem by uncovering the ‘why’ factor through Delighted.”

  • "Delighted has helped us collect feedback and organize it by company and type of user. Integrating with our ticketing system has made it really easy to follow up with customers and see their NPS when providing support.”

  • "Easy, reliable and super responsive support."

  • “Delighted allows us to measure the intangible measurement of having a product that is delightful to use.”

  • “Our business is about people. It’s about people caring about other people, and making sure you truly care about your customers.”

  • "Delighted helps us keep a pulse on customers, understand their feedback, and make it operational across the company. We take advantage of Delighted’s ability to segment feedback to gain deeper insights into the feedback. Our team loves the easy to use interface that has allowed more people in the organization …

  • "People like to know that they've been heard and that’s why we prioritize employee feedback. With Delighted, we lean on its ease of use, the ability to simply upload our employee data, and with a click of a button – survey our entire team.”

  • "We use Delighted to collect feedback for 3,500+ annual TEDx events worldwide, and our 70+ NPS assures us and our organizers that their events are meeting their communities’ needs. Delighted is easy to use, and provides us with the incredible insights we need to stay aligned to our cause.”

  • "We would really be lagging on the candidate experience and feedback on our product without Delighted. Delighted is a place where our users can share open and honest feedback easily, which is super important to us.”