"Delighted's API was the easiest API we've worked with. We're building out connections with countless SaaS platforms for GDPR requests, and most are either overly complex, or don't even do what the documentation says. Delighted's API was super simple-our fastest built integration so far."

"Delighted did an exceptional job of laying the groundwork for our job seeker experience program. As our team grew and our programs scaled, we loved having the ability to transition to Qualtrics. We now leverage ad hoc surveying, custom dashboarding and AI analytics in Qualtrics across multiple teams — giving …

“It just flows into everything we do.”

“The overall vision and mission of Rakuten is centered around optimism and the Japanese concept of omotenashi, which translates to extreme hospitality.”

"Great customer service which has meant we have been able to tweak the platform exactly to our needs."

"Delighted Testimonials makes the best service in the feedback space even better. We've always had customer feedback on our site, but we didn't update it often because of the need to manually copy & paste. It took me minutes to integrate into my site, and only a few more to …

"Has been exactly what we needed, and great service."

"We use Delighted to collect feedback for 3,500+ annual TEDx events worldwide, and our 70+ NPS assures us and our organizers that their events are meeting their communities’ needs. Delighted is easy to use, and provides us with the incredible insights we need to stay aligned to our cause.”

"When working with employers and B2B clients, we noticed that they all wanted an understanding of the satisfaction and the usage of their members. This is how we started sharing the results of Delighted’s NPS and its feedback solutions.”

"Great product that is easy to implement and manage."

“Our business is about people. It’s about people caring about other people, and making sure you truly care about your customers.”

“We’ve been using Delighted since 2015. Our values include being customer-focused in everything we do, and Delighted helps us stay hyper-aware of exactly how customers feel about our product.”

“Customer experience and feedback are the only things that matter. Data may tell you that customers don’t like a certain feature, but you’ll only find out the real problem by uncovering the ‘why’ factor through Delighted.”

“Our team’s mission is to be relentless in the pursuit of delighting customers. Our team is responsible for enabling business growth through continually delivering improved performance; diagnosing and resolving sensitive consumer interactions; retaining our customers and building a community of engaged users across our customer network.”

"As a fast moving startup, Delighted keeps us informed every step of the way. We get the insight we need to ensure we’re growing and iterating with our customers’ happiness top of mind.”