73 Delighted Testimonials

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  • "Easy to use app. Great support, Sean is awesome."

  • "Delighted has been a great way to keep a pulse on our athletes and get a steady stream of feedback throughout the month. Measuring NPS trends month over month and going deep into the comments to pull out insights makes Delighted a product marketer’s dream.”

  • “Delighted shares a lot of values that we do: putting customers first, and making things intuitive and easy for the customer. If Delighted were taken away, it would be harder to understand how our first-time customers think of Bombas.”

  • "Delighted has helped us collect feedback and organize it by company and type of user. Integrating with our ticketing system has made it really easy to follow up with customers and see their NPS when providing support.”

  • “We were able to ensure that our customer experience was maintaining stability through uncertain circumstances because we had the systems in place to view it.”

  • "Delighted really enhances our customer-centered and human approach to both product development and customer service. We don’t only get broad trends from the Delighted data, but are also able to zero in on individual customers and reach out to them to fix their experience.”

  • "Focusing on the user needs, swimming in their feedback at all times, has been really critical to us creating a new way for people to access local news. Having a single place like Delighted to go for all of that feedback has been vital for us, and it’s really helped …

  • “Before Delighted, we had no way to know what our users wanted out of Patch. We were basically just guessing, The customer feedback was a wake-up call, and really put in clear terms the challenges we faced.”

  • "August has used Delighted for the past 2 years. We love their easy interface and ability to quickly judge how our customers view our product. The team at Delighted has constantly gone above and beyond to help us get what we need out of their system. Great company, and great …

  • "People like to know that they've been heard and that’s why we prioritize employee feedback. With Delighted, we lean on its ease of use, the ability to simply upload our employee data, and with a click of a button – survey our entire team.”

  • "Simple interface and great customer support."

  • "Delighted makes improving our patient experience smooth and rewarding. With NPS, we see where there are weaknesses in our processes and their impact on experiences. In a new and rapidly growing industry – with a highly-engaged online community – Delighted takes the guesswork out of what we are doing and …

  • "Great product that is easy to implement and manage."

  • "I cannot BELIEVE how simple the software is to use, and how amazing the customer support is. I also love the clean, simple, intuitive interface."

  • "Delighted Testimonials makes the best service in the feedback space even better. We've always had customer feedback on our site, but we didn't update it often because of the need to manually copy & paste. It took me minutes to integrate into my site, and only a few more to …