"Delighted helps us understand the needs of the clients and families we serve and our referring partners in the community with both on-site and digital surveys. The platform is just what we need for our customer satisfaction efforts: it’s easy to use and keeps our entire team in touch with …

"You’ve built what customers actually want, not just replicating what’s already out there. This tool already gives us so many options to increase visibility at each step in the survey process."

“A Delighted survey is an easy way to open up a conversation without being too salesy.”

"Been using it for several years for my company, Call-Em-All. Very happy with your API and website. The few times I've had to contact customer service, I've been very pleased."

"The customer service is absolutely incredible. I email them and hear back near immediately. The dashboard is easy to use. It's a great product overall."

“Our success depends on our customers’ happiness, and Delighted keeps every employee – from the operations team, field staff, and senior management – constantly aligned.”

“Delighted allows us to measure the intangible measurement of having a product that is delightful to use.”

"Great product that is easy to implement and manage."

"I cannot BELIEVE how simple the software is to use, and how amazing the customer support is. I also love the clean, simple, intuitive interface."

"The ‘Create a report’ option provides great visuals of our responses, all in one dashboard. Also, I really love the collaborator option where co-workers can view the survey and add comments. The feature helps us make sure different departments are aligned with the survey messaging.”

"Product is so easy to use - the feature set is value driven. I don’t feel like there’s superfluous features tacked on. It’s not an elaborate program but what’s there is simple to use and highly useful. You have great integrations from Zapier, Zendesk, Hubspot, and Planhat, and maybe I …

"August has used Delighted for the past 2 years. We love their easy interface and ability to quickly judge how our customers view our product. The team at Delighted has constantly gone above and beyond to help us get what we need out of their system. Great company, and great …

“We’ve been using Delighted since 2015. Our values include being customer-focused in everything we do, and Delighted helps us stay hyper-aware of exactly how customers feel about our product.”

“Delighted was a pretty big arrow in the quiver – that’s for sure.”

"By going direct-to-consumer, we are able to have a direct relationship with our customers and then use their feedback to improve every aspect of our business – from our products to the way we market them and so much more. So, their loyalty to FIGS and their feedback has always …