73 Delighted Testimonials

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  • "Verishop is a very customer-centric company, so we live off Delighted. We use it to see what we're doing well, the areas where we can improve, as well as to identify any trends. As we grow and expand, I'm always sharing the feedback that we get to the rest of …

  • "Delighted did an exceptional job of laying the groundwork for our job seeker experience program. As our team grew and our programs scaled, we loved having the ability to transition to Qualtrics. We now leverage ad hoc surveying, custom dashboarding and AI analytics in Qualtrics across multiple teams — giving …

  • "Delighted helps us understand the needs of the clients and families we serve and our referring partners in the community with both on-site and digital surveys. The platform is just what we need for our customer satisfaction efforts: it’s easy to use and keeps our entire team in touch with …

  • "Delighted is an integral part of our customer feedback loop. We use it to keep a pulse on our customer satisfaction, and identify our most passionate customers. The product is very intuitive to use and simple to setup.”

  • "Super simple to use and fantastic support. We love Delighted."

  • “Delighted was a pretty big arrow in the quiver – that’s for sure.”

  • "Easy to use app. Great support, Sean is awesome."

  • "The ‘Create a report’ option provides great visuals of our responses, all in one dashboard. Also, I really love the collaborator option where co-workers can view the survey and add comments. The feature helps us make sure different departments are aligned with the survey messaging.”

  • “A Delighted survey is an easy way to open up a conversation without being too salesy.”

  • “Delighted makes my job easier across the board because it’s easier to get in touch with people. It makes it easy to talk to customers, makes it easy to be reactive with them, and it’s all easy to monitor as it builds out.”

  • "The customer service is absolutely incredible. I email them and hear back near immediately. The dashboard is easy to use. It's a great product overall."

  • "We would really be lagging on the candidate experience and feedback on our product without Delighted. Delighted is a place where our users can share open and honest feedback easily, which is super important to us.”

  • "Easy, reliable and super responsive support."

  • "I've tried everything out there and you all offer the absolute best experience."

  • "Great product that is easy to implement and manage."