73 Delighted Testimonials

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  • "Great product that is easy to implement and manage."

  • "Easy to use app. Great support, Sean is awesome."

  • "Delighted helps us understand the needs of the clients and families we serve and our referring partners in the community with both on-site and digital surveys. The platform is just what we need for our customer satisfaction efforts: it’s easy to use and keeps our entire team in touch with …

  • “Delighted was a pretty big arrow in the quiver – that’s for sure.”

  • "Delighted is easy to use, presents a great experience to our owners, and has a wide variety of features, tools and integrations, all of which cost a fraction of anyone else in the market, if they can even match it.”

  • "Delighted helps us keep a pulse on customers, understand their feedback, and make it operational across the company. We take advantage of Delighted’s ability to segment feedback to gain deeper insights into the feedback. Our team loves the easy to use interface that has allowed more people in the organization …

  • "Super simple to use and fantastic support. We love Delighted."

  • "Delighted is a fantastic turnkey solution for in-app NPS surveys, and was fundamental in putting customer feedback front and center for our team. When our CX program matured, it was natural to migrate to Qualtrics. The transition was completely seamless, and now we can send more targeted surveys for even …

  • "We use Delighted to collect feedback for 3,500+ annual TEDx events worldwide, and our 70+ NPS assures us and our organizers that their events are meeting their communities’ needs. Delighted is easy to use, and provides us with the incredible insights we need to stay aligned to our cause.”

  • "Delighted is a way to get into customer experience that isn't going to overwhelm internal teams. It’s going to provide actionable feedback, make you grow as a company, and allow you to provide better services.”

  • "Delighted Testimonials makes the best service in the feedback space even better. We've always had customer feedback on our site, but we didn't update it often because of the need to manually copy & paste. It took me minutes to integrate into my site, and only a few more to …

  • “Delighted shares a lot of values that we do: putting customers first, and making things intuitive and easy for the customer. If Delighted were taken away, it would be harder to understand how our first-time customers think of Bombas.”

  • "You’ve built what customers actually want, not just replicating what’s already out there. This tool already gives us so many options to increase visibility at each step in the survey process."

  • "I cannot BELIEVE how simple the software is to use, and how amazing the customer support is. I also love the clean, simple, intuitive interface."

  • "The simplest service that does what we need for NPS. Absolutely flawless so far. Great customer service too."