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Read 45 Customer Thermometer reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 6 customer videos to see why companies chose Customer Thermometer as their Customer Feedback Management Software

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time.

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Customer Rating Review Scorebased on 2592 reference ratings
4.8/5.0 (2592)
  • 2025
    Winter 2025Rising StarCustomer Feedback Management Software
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45Testimonials

  • "We have always prided ourselves on our customer centricity; in the past we have used direct customer feedback to feed into our product development. But as we have scaled it’s become harder to get regular and timely insight. We would get good feedback from an NPS (Net Promoter Score) blast survey whenever we signed a new account, but we felt it wasn’t enough – we needed a way to track how our customers were feeling in real time.”

    Jillian MussoSchool Support Manager
44 more testimonialscurrently locked

41 Case Studies

  • Fond Technologies - Customer Case Study

    David LaheyVP, Customer Success & Sales Operations
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6 Customer Videos

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Additional Customer Thermometer Information & Resources

Read Customer Thermometer Reviews, Testimonials & Customer References from 45 real Customer Thermometer customers.

Browse Customer Thermometer Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Customer Thermometer.

Watch Customer Thermometer Customer Videos to learn why 6 businesses chose Customer Thermometer.

FeaturedCustomers has 1,839,014+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.