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Customer Thermometer

Read 45 Customer Thermometer reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 6 customer videos to see why companies chose Customer Thermometer as their Customer Feedback Management Software

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time.

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  • 45 Testimonials View
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  • 6 Customer Videos View
Customer Rating Review Score based on 3060 reference ratings
4.8/5.0 (3060)
  • Winter 2026 Rising Star Customer Feedback Management Software
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45Testimonials

  • “Whether it’s field engineers doing planned maintenance visits or one of our service controllers managing urgent call-outs – we’re all focused on delivering excellent customer service. It’s everyone’s responsibility and …

    Stephen Peal Managing Director

  • “We have been completely blown away by the results of using Customer Thermometer. In the first 3 months, we had x6 times the number of responses we hoped for. Not …

    Zach Munns Senior Project Manager

  • “We started using Customer Thermometer because the in-built survey tool within ConnectWise wasn’t helping us get a good response rate.”

    Brandon Conkins High Point Networks
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41 Case Studies

  • CMI setting the bar for MSP helpdesk support

    Michael O’Neill Managed Services Director

  • HiTech Computers run ConnectWise surveys using Customer Thermometer

    Richard Raue Chief Executive Officer

  • BIBO endorses Customer Thermometer

    Dani Sanders Customer Services Officer
40 more case studies currently locked

6 Customer Videos

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Additional Customer Thermometer Information & Resources

Read Customer Thermometer Reviews, Testimonials & Customer References from 45 real Customer Thermometer customers.

Browse Customer Thermometer Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Customer Thermometer.

Watch Customer Thermometer Customer Videos to learn why 6 businesses chose Customer Thermometer.

FeaturedCustomers has 2,000,001+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.