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Customer Thermometer

Read 45 Customer Thermometer reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 6 customer videos to see why companies chose Customer Thermometer as their Customer Feedback Management Software

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time.

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  • 45 Testimonials View
  • 41 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3027 reference ratings
4.8/5.0 (3027)
  • Winter 2026 Rising Star Customer Feedback Management Software
    Press Release Report

45Testimonials

  • “We wanted to build customer satisfaction metrics into our help desk workflow but it had to integrate with Kaseya. Kaseya recommended Customer Thermometer, and once we tried it out we …

    Jonathan Blakey Chief Information Officer

  • “I have always been impressed with the ease with which Customer Thermometer surveys can be put together and sent. Its clean, modern and appealing user interface makes it a simple, …

    Webrecruit

  • “The Customer Thermometer product set, with its embedded survey capability, was spot on and exactly what I had in mind. In practice, the Connectwise integration turned out to be superb …

    Jason Simons IT Manager
44 more testimonials currently locked

41 Case Studies

  • How Marin Software obtains actionable customer feedback

    Andy Bauer Support Services Manager

  • CMI setting the bar for MSP helpdesk support

    Michael O’Neill Managed Services Director

  • Survey software dramatically ups customer feedback for Advantage Technologies

    Josh Currier Operations Director
40 more case studies currently locked

6 Customer Videos

  • GigMasters - Customer Success Story (Jeremy Jones - Operations Director)
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    Jeremy Jones Operations Director
  • Jack Brunsdon and Son - Customer Success Story (Chris Brunsdon - Managing Director)
    Play Video
    Chris Brunsdon Managing Director
  • AnyPerk - Customer Success Story (Nichole Jordan - Vice President of Customer Success)
    Play Video
    Nichole Jordan Vice President of Customer Success
5 more videos currently locked

Additional Customer Thermometer Information & Resources

Read Customer Thermometer Reviews, Testimonials & Customer References from 45 real Customer Thermometer customers.

Browse Customer Thermometer Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Customer Thermometer.

Watch Customer Thermometer Customer Videos to learn why 6 businesses chose Customer Thermometer.

FeaturedCustomers has 1,958,193+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.