“We were hugely impressed with Customer Thermometer’s modern and engaging interface, and the data we could glean at the touch of a button. The product is easy, clean to use and implement. It has truly enabled us to benefit from the gift of feedback in real-time. By getting instant insight, the latest issue or emergency doesn’t derail the entire team’s performance. The power of real-time corrective action to protect contracts is phenomenal. A customer who gets a call, an apology and a rectification after something has gone wrong is often a customer (and an advocate) for life.”