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Read 45 Customer Thermometer reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 6 customer videos to see why companies chose Customer Thermometer as their Customer Feedback Management Software

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time.

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Customer Rating Review Scorebased on 2793 reference ratings
4.8/5.0 (2793)
  • 2025
    Winter 2025Rising StarCustomer Feedback Management Software
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45Testimonials

  • “Our customers’ happiness is as important to me as their employees’ happiness is to them. I truly believe feedback is a gift and by using Customer Thermometer I know, in real time, how they are feeling. The statistics are also vital to help us benchmark and measure our performance. We love to celebrate the good feedback but having insight into any problems is equally as important. This allows us to immediately act upon any problems and implement learnings, which means that we can deliver an even better experience.”

    David LaheyVP, Customer Success & Sales Operations
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41 Case Studies

  • Survey software dramatically ups customer feedback for Advantage Technologies

    Josh CurrierOperations Director
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6 Customer Videos

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Additional Customer Thermometer Information & Resources

Read Customer Thermometer Reviews, Testimonials & Customer References from 45 real Customer Thermometer customers.

Browse Customer Thermometer Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Customer Thermometer.

Watch Customer Thermometer Customer Videos to learn why 6 businesses chose Customer Thermometer.

FeaturedCustomers has 1,894,221+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.