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Canny

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Read 23 Canny reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 10 customer videos to see why companies chose Canny as their Customer Feedback Management Software

Canny helps teams listen to their users to build better products. Canny is a simple way to collect & organize user feedback. Canny uses data to be confident that you’re building the right things and impress your users by simply listening to what they have to say and also understand what your users want without 1:1 conversations.

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  • 23 Testimonials View
  • 19 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 1359 reference ratings
4.8/5.0 (1359)
  • Winter 2026 Rising Star Customer Feedback Management Software

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23Testimonials

  • “There needs to be a healthy tension between the customer team and the product team. We have to inform them about issues and push on it, but also pass on …

  • “If you feel you're getting a lot of feedback and a big chunk of your time goes into discussing requests. If you have a hard time figuring out which features …

  • "Canny's Autopilot ensures feature requests never fall through the cracks. We've seen an 80% increase in requests logged since introducing Autopilot."

22 more testimonials currently locked

19 Case Studies

  • How Aryeo uses Canny to reduce support queries by 20%

  • How Strapi uses Canny to interact with their community and close more …

  • How Hive uses Canny to collaborate across departments and increase their NPS …

18 more case studies currently locked

10 Customer Videos

  • Jane - Customer Success Story (Rachel Schaaf - Senior Director of Partner)
  • Hive - Customer Success Story (Kelley Bunge - Director of Product)
  • Mercury - Customer Success Story (Ida Ström - Senior Product Designer)
9 more videos currently locked

Additional Canny Information & Resources

Read Canny Reviews, Testimonials & Customer References from 23 real Canny customers.

Browse Canny Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Canny.

Watch Canny Customer Videos to learn why 10 businesses chose Canny.