Productboard

“The advantages with Productboard are the connections between Insights to backlogs and prioritization to roadmaps. It’s really considering the whole ecosystem of building products. Whereas some systems just do roadmapping well or insights well, Productboard brings it all together.”

"I haven't fallen in love with a product like this in a very long time."

“One of the most significant challenges we faced was how disorganized feedback and feature requests were. People would create tickets in a Jira repository called ‘product ideas,’ and it was fairly messy. Multiple teams, like customer success, support, and product, would create tickets in silos, often resulting in duplicates. Sometimes the requests would be attributed to customers who no longer existed. Trying to find valuable insights was like looking for a needle in a haystack.”