Productboard

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Read 92 Productboard reviews and testimonials from customers, explore 63 case studies and customer success stories, and watch customer videos to see why companies chose Productboard as their Customer Feedback Management Software

Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. Over 6,000 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, Dublin and Vancouver, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

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Customer Rating Review Scorebased on 2618 reference ratings
4.8/5.0 (2618)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Feedback Management Software

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Featured Testimonials

  • “One of the most significant challenges we faced was how disorganized feedback and feature requests were. People would create tickets in a Jira repository called ‘product ideas,’ and it was fairly messy. Multiple teams, like customer success, support, and product, would create tickets in silos, often resulting in duplicates. Sometimes the requests would be attributed to customers who no longer existed. Trying to find valuable insights was like looking for a needle in a haystack.”

  • “Visualizing dependencies with Productboard saves our team and me lots of time and focus. Leveraging the dependencies feature was a game-changer, especially for our leadership team. We quickly see where other teams are progressing, and feedback relevant to our product or surface area without a single Slack message.”

  • “With this approach to the roadmap, we can look at a feature and say ‘wow, that matches our strategy. No one asked for it, but it would pay for itself in less than a month.’ Or, ‘Wow, that feature is requested by so many people, but given how long it would take to build, its cost won’t be covered for three years.'”

Featured Case Studies

  • Productboard has helped Postclick effectively prioritize customer needs and evangelize their product roadmap across the organization

  • PSafe uses Productboard to track design and development in one place

  • Productboard helps all teams across HERE gain a shared understanding of what's on the product roadmap

Additional Productboard Information & Resources

Read Productboard Reviews, Testimonials & Customer References from 92 real Productboard customers.

Browse Productboard Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Productboard.