"Across global and local levels a renewed effort on customer service excellence is really driving this..."
Jacob Christensen
Global Marketing Intelligence Manager
"The Digital Signage has been a real driver of excitement within the organisation. As soon as we began..."
Amanda Dunn
Customer Relationship Manager
"We are often asked what a good NPS is for a private health insurer, but for us the goal is not necess..."
Renee Farnham
Customer Intelligence Manager
"We found that some customers would give us a 9 or 10 and leave a comment saying that they had been bo..."
Thomas Walder
Head of Marketing Systems and Process Management
"AIESEC has always been aware of the impact of the experiences we provide, but never so much as we are..."
Juan Carlos Peña Puertas
Director of Operations and Strategy
"CustomerGauge & NPS tool gets anonymous feedback from our employees and then we segment the feedback..."
Colleen Dobbin
Human Resources
"We look forward to rewarding our loyal clients by continuing the Refer a Friend program in 2018. All..."
Hilary Zaharko
VP of Marketing
"One of the best vendors I have worked with in my 25-year career. Always hits deliverables and rarely..."
Joe Bartling
Director of Analytics
"CustomerGauge provided us with a state of the art NPS system, reacted quickly to our questions, and g..."
Marc Bloemraad
"Customer experience management is not just repackaged CRM. The internal focus of CRM often left the c..."
Andrew Hull
Director of Product Marketing
"Working with CustomerGauge was a very positive and professional experience. They helped us understand..."
Robert Lackner
Managing Director of FTA
"CustomerGauge is a best-of-breed NPS platform, and we are a best-of-breed CRM, marketing and customer..."
Hans Chr. Grønsleth
Director of Digital Customer Experience
"One of the best things of my day is hearing people’s genuine surprise when they realize that someone..."
Janine Scott
Regional Manager, Key Business Initiatives
"We had a big increase in feedback, we went from a 3% response rate to 17- 22% using the platform and..."
Pat Orth
Survey Manager
"With CustomerGauge, we’ve now taken what normally would take a few weeks to get back to the guest and..."
Cary Self
Director of Training and Guest Services
"Aegon was an early adopter of the CustomerGauge hierarchy report, which they used to monitor Net Prom..."

Testimonials & Customer References of individual CustomerGauge customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if CustomerGauge is the right business software or service for your company.

We monitor all 28 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.