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CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures, analyses feedback and has close-loop tools to retain customers better, and reduce churn, all based on the industry standard metric Net Promoter System. Results are published and analyzed in real-time, using a highly customizable and flexible reporting tool, making it suitable for global enterprises. CustomerGauge was launched in 2007. Headquartered in Amsterdam (base for all development and marketing), it has offices in Boston and a growing Asia/Pacific business. Clients include Electrolux, Philips, WoltersKluwer, AEGON, Ziggo, Tommy Hilfiger, Melitta, H&R Block and Alphabet/BMW.
"To date we’re at almost $6 million in sales referrals with a 47% close rate."
"Across global and local levels a renewed effort on customer service excellence is really driving this organisation forward. Management teams are very aware of their issues, scores, and how they …
"CustomerGauge made it really easy. It was like, Hey, you know, just kinda sign on the dotted line. We’ll get you started. We’ll."
Read CustomerGauge Reviews, Testimonials & Customer References from 56 real CustomerGauge customers.
Browse CustomerGauge Case Studies, Customer Success Stories, & Customer References from 39 businesses that use CustomerGauge.
Watch CustomerGauge Customer Videos to learn why 37 businesses chose CustomerGauge.
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