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Read 56 CustomerGauge reviews and testimonials from customers, explore 37 case studies and customer success stories, and watch 37 customer videos to see why companies chose CustomerGauge as their Customer Experience Systems

CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures, analyses feedback and has close-loop tools to retain customers better, and reduce churn, all based on the industry standard metric Net Promoter System. Results are published and analyzed in real-time, using a highly customizable and flexible reporting tool, making it suitable for global enterprises. CustomerGauge was launched in 2007. Headquartered in Amsterdam (base for all development and marketing), it has offices in Boston and a growing Asia/Pacific business. Clients include Electrolux, Philips, WoltersKluwer, AEGON, Ziggo, Tommy Hilfiger, Melitta, H&R Block and Alphabet/BMW.

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Customer Rating Review Scorebased on 2971 reference ratings
4.7/5.0 (2971)
  • Top Performer 2024 2024
    Fall 2024Top PerformerNet Promoter Score (NPS) Software

56Testimonials

  • "AIESEC has always been aware of the impact of the experiences we provide, but never so much as we are now. Hearing what people are saying about their experiences has had an incredible impact on our culture, and people inside the organisation are much more passionate about what we do."

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37 Case Studies

  • Building better customer service with Net Promoter

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37 Customer Videos

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Additional CustomerGauge Information & Resources

Read CustomerGauge Reviews, Testimonials & Customer References from 56 real CustomerGauge customers.

Browse CustomerGauge Case Studies, Customer Success Stories, & Customer References from 37 businesses that use CustomerGauge.

Watch CustomerGauge Customer Videos to learn why 37 businesses chose CustomerGauge.