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ConnexAI is a multi-award-winning customer engagement platform that revolutionizes how businesses connect with their customers through advanced artificial intelligence and next-gen communication solutions. Powered by cutting-edge AI technology, the feature-rich CX software is secure, adaptable, and scalable, catering to businesses of all sizes. Designed by a world-class development team, ConnexAI helps organizations increase revenue, boost agent productivity, and elevate customer satisfaction by delivering smarter, faster, and more personalized interactions.
Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.
Medallia is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance.
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