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Forsta Case Studies

  • Finding the feedback process to make great service even better

  • How Forsta helps global education group Cognita learn from the voices that matter to its multiple schools

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    4.7 / 5.0
    Customer References84 total
    About

    Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. Founded in 2003 as Drishti-Soft with a vision to build world-class Enterprise products from India, and re-branded in 2010 as Ameyo, it is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

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    4.7 / 5.0
    Customer References32 total
    About

    CheckMarket survey platform is software that helps organizations gain actionable insights from customers, employees, citizens, users, attendees. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. CheckMarket provides a survey platform designed to let users conduct professional surveys and then act and follow-up on the results. With more than 10,000 accounts in more than 40 languages, CheckMarekt is used in 150 countries. Founded in 2002 CheckMarket has operations in the United States, Europe and Asia.

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    4.7 / 5.0
    Customer References130 total
    About

    CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures, analyses feedback and has close-loop tools to retain customers better, and reduce churn, all based on the industry standard metric Net Promoter System. Results are published and analyzed in real-time, using a highly customizable and flexible reporting tool, making it suitable for global enterprises. CustomerGauge was launched in 2007. Headquartered in Amsterdam (base for all development and marketing), it has offices in Boston and a growing Asia/Pacific business. Clients include Electrolux, Philips, WoltersKluwer, AEGON, Ziggo, Tommy Hilfiger, Melitta, H&R Block and Alphabet/BMW.

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