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“The value of Thematic is the way it is able to distill a qualitative dataset that is laborious to go through, and pull out the things that really matter.”
“We have been using the Thematic for the past 6 months to process and analyse market research text responses. We have successfully employed Thematic for some of our major clients with outstanding results. Their layered approach is particularly flexible and has provided the ability to tune and customise the output to meet business needs. The team at Thematic is a pleasure to work with, always helpful, responsive to feedback and questions, and professional in their dealings.”
Chattermill uses cutting edge artificial intelligence to analyse customer feedback across customer touchpoints for organisations to harness customer insights at scale, boost customer loyalty and brand advocacy. They combine machine learning with a deep understanding of a company and their customers, seamlessly integrating with any system used to collect feedback. They then deliver precise, actionable insights enabling their partners to have a complete, objective understanding of their customers every day.
First Insight is the world’s leading customer-centric merchandising platform that empowers retailers and brands to incorporate the Voice of the Customer into the design, pricing, planning, and marketing of new products. Through the use of online consumer engagement, the First Insight solution gathers real-time consumer data and applies predictive analytic models to create actionable insights, which drive measurable value.
Staircase AI is pioneering Customer Relationship Intelligence. Their platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities.
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