First Insight is the world’s leading customer-centric merchandising platform that empowers retailers and brands to incorporate the Voice of the Customer into the design, pricing, planning, and marketing of new products. Through the use of online consumer engagement, the First Insight solution gathers real-time consumer data and applies predictive analytic models to create actionable insights, which drive measurable value.
“We see the customer insights and the customer’s voice in choosing the product, in influencing the product, but really interestingly, in choosing a higher price for the product in some cases. And so that’s been incredibly successful for us in Chico’s brand."
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