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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Text Analytics Software

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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Customer Rating Review Score based on 1840 reference ratings
4.8/5.0 (1840)

19Testimonials

  • "With Thematic, we can give each function of the business clear insights on how to improve their part of a long, complex customer journey."

  • "I haven't seen other solutions providing these links and associations in the data."

  • “We have been using the Thematic for the past 6 months to process and analyse market research text responses. We have successfully employed Thematic for some of our major clients …

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25 Case Studies

  • On-Demand Food Delivery Service Company - Customer Case Study

  • LendingTree saves hundreds of hours analyzing 20,000 comments with Thematic

  • Watercare restores CX in months with Thematic after a storm-driven crisis

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Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Thematic.