Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.
"I was blown away. We could easily drill down into themes and look at how they impact NPS score. They saved months of custom analysis."
Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.
Browse Thematic Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Thematic.