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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Customer Feedback Analytics

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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Customer Rating Review Score based on 1654 reference ratings
4.8/5.0 (1654)

19Testimonials

  • “Thematic lets us quickly turn unstructured feedback from across channels into clear insights that directly inform our product roadmap and corporate strategy.”

    Mark Mullen Chief Executive Officer

  • "I asked myself, ‘when there must be NLP platforms out there, why are we still using a manual process."

    Ajantha Suriyanarayanan Director of Consumer Insights

  • "We can now deliver actionable, quantified insights continuously across the organization - and without the headache of manual analysis."

    Multinational Food & Beverage Company Director of Employee Engagement
18 more testimonials currently locked

17 Case Studies

  • SkyTV - Customer Case Study

    Troy Stanton Head of Consumer Insights

  • Vodafone - Customer Case Study

    Tania Parangi NPS Evolution Manager

  • Text analytics for Market Research

    Brian Potter Data Scientist
16 more case studies currently locked

Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Thematic.

FeaturedCustomers has 1,910,686+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.