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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Customer Feedback Analytics

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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Customer Rating Review Score based on 1610 reference ratings
4.8/5.0 (1610)

19Testimonials

  • “With Thematic it is possible to get a much better idea of what the mood and importance of issues are to our customers. Armed with this I can enter discussions …

    Young ly Chief Executive Officer

  • "Thematic helps us identify themes in customer feedback which informs where our teams should focus their attention."

    Tania Parangi NPS Evolution Manager

  • “The results are the best I have seen from any software solution I have tested, by a clear margin.”

    Maurice FitzGerald Former Head of CX
18 more testimonials currently locked

17 Case Studies

  • How insights fuel growth, trust and efficiencies at UK’s first app-only bank

    Mark Mullen Chief Executive Officer

  • 12pt growth in eNPS to drive employee retention

    Miguel Rodriguez Head of HR Program Management

  • Double digit increase in Trust NPS and Water Efficiency

    Priya Thurai Head of Customer Insights
16 more case studies currently locked

Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Thematic.

FeaturedCustomers has 1,901,423+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.