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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Customer Feedback Analytics

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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Customer Rating Review Score based on 1701 reference ratings
4.8/5.0 (1701)

19Testimonials

  • "I was blown away. We could easily drill down into themes and look at how they impact NPS score. They saved months of custom analysis."

    Robbie Allan Director of Product

  • “We have been using the Thematic for the past 6 months to process and analyse market research text responses. We have successfully employed Thematic for some of our major clients …

    Brian Potter Data Scientist

  • "Over the years we’ve tried different solutions, both manual and automated, to deal with hundreds of comments Sky receives on a weekly basis. We have found Thematic to be the …

    Troy Stanton Head of Consumer Insights
18 more testimonials currently locked

17 Case Studies

  • Text analytics for Market Research

    Brian Potter Data Scientist

  • Greyhound - Customer Case Study

    Matt Schoolfield Manager of Commercial Analytics

  • Insurance Provider Company - Customer Case Study

16 more case studies currently locked

Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Thematic.

FeaturedCustomers has 1,912,618+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.