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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Customer Feedback Analytics

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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Customer Rating Review Score based on 1623 reference ratings
4.8/5.0 (1623)

19Testimonials

  • “We have been using the Thematic for the past 6 months to process and analyse market research text responses. We have successfully employed Thematic for some of our major clients …

    Brian Potter Data Scientist

  • "With Thematic, we can quickly find and share meaningful customer insights - without having to worry about manual analysis."

    Insurance Provider Company Voice of the Customer Manager

  • "Great product and supporting team, always innovating!"

    Leading Call Center Provider Senior Director, Customer Experience & NPS
18 more testimonials currently locked

17 Case Studies

  • 12pt growth in eNPS to drive employee retention

    Miguel Rodriguez Head of HR Program Management

  • Vodafone - Customer Case Study

    Tania Parangi NPS Evolution Manager

  • Insurance Provider Company - Customer Case Study

16 more case studies currently locked

Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Thematic.

FeaturedCustomers has 1,907,669+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.