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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Customer Feedback Analytics

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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    Customer Videos
Customer Rating Review Score based on 1775 reference ratings
4.8/5.0 (1775)

19Testimonials

  • “The value of Thematic is the way it is able to distill a qualitative dataset that is laborious to go through, and pull out the things that really matter.”

  • “With Thematic, we now have a continuous pulse on what customers are saying. I’m able to keep the company focused on top issues with regular reporting, and when there are …

  • “Thematic lets us quickly turn unstructured feedback from across channels into clear insights that directly inform our product roadmap and corporate strategy.”

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17 Case Studies

  • Melodics’ big Aha! moments through hidden customer insights

  • Serato - Customer Case Study

  • Insurance Provider Company - Customer Case Study

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Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Thematic.