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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Text Analytics Software

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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Customer Rating Review Score based on 1801 reference ratings
4.8/5.0 (1801)

19Testimonials

  • “With Thematic it is possible to get a much better idea of what the mood and importance of issues are to our customers. Armed with this I can enter discussions …

  • “Thematic lets us quickly turn unstructured feedback from across channels into clear insights that directly inform our product roadmap and corporate strategy.”

  • "Thematic is an extremely easy-to-use, intuitive tool, that helps us get real time insights at the click of a button."

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25 Case Studies

  • On-Demand Food Delivery Service Company - Customer Case Study

  • Serato - Customer Case Study

  • Vodafone New Zealand boosts tNPS in 9 months with Thematic

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Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Thematic.