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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Customer Feedback Analytics

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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    Customer Videos
Customer Rating Review Score based on 1718 reference ratings
4.8/5.0 (1718)

19Testimonials

  • “Thematic has the fidelity that is required to dig deeper. It's a great tool for investigating specific issues.”

  • "Over the years we’ve tried different solutions, both manual and automated, to deal with hundreds of comments Sky receives on a weekly basis. We have found Thematic to be the …

  • “The results are the best I have seen from any software solution I have tested, by a clear margin.”

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17 Case Studies

  • Double digit increase in Trust NPS and Water Efficiency

  • How to make your life easier, as a consumer insights professional

  • Melodics’ big Aha! moments through hidden customer insights

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Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Thematic.