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Thematic

Read 19 Thematic reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch customer videos to see why companies chose Thematic as their Text Analytics Software

Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.

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Customer Rating Review Score based on 1861 reference ratings
4.8/5.0 (1861)

19Testimonials

  • "Great product and supporting team, always innovating!"

    Leading Call Center Provider Senior Director, Customer Experience & NPS

  • "With Thematic, we can give each function of the business clear insights on how to improve their part of a long, complex customer journey."

    Home Builder Company Customer Insights Analyst

  • “With Thematic it is possible to get a much better idea of what the mood and importance of issues are to our customers. Armed with this I can enter discussions …

    Young ly Chief Executive Officer
18 more testimonials currently locked

25 Case Studies

  • Multinational Food & Beverage Company - Customer Case Study

  • 12pt growth in eNPS to drive employee retention

    Miguel Rodriguez Head of HR Program Management

  • Mitre10 turns 20,000 monthly comments into actionable VoC insights with Thematic

24 more case studies currently locked

Additional Thematic Information & Resources

Read Thematic Reviews, Testimonials & Customer References from 19 real Thematic customers.

Browse Thematic Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Thematic.

FeaturedCustomers has 2,133,041+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.