Chattermill uses cutting edge artificial intelligence to analyse customer feedback across customer touchpoints for organisations to harness customer insights at scale, boost customer loyalty and brand advocacy. They combine machine learning with a deep understanding of a company and their customers, seamlessly integrating with any system used to collect feedback. They then deliver precise, actionable insights enabling their partners to have a complete, objective understanding of their customers every day.
“Chatermill lets us see the big picture when it comes to customer feedback. It makes it easier to quickly identify what customers are saying about each of our features and sets the scene for any research we conduct. We want to radically improve people’s relationship with money - listening to feedback from our customers is at the core of how we do this.”
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