Chattermill uses cutting edge artificial intelligence to analyse customer feedback across customer touchpoints for organisations to harness customer insights at scale, boost customer loyalty and brand advocacy. They combine machine learning with a deep understanding of a company and their customers, seamlessly integrating with any system used to collect feedback. They then deliver precise, actionable insights enabling their partners to have a complete, objective understanding of their customers every day.
"We benefited from Chattermill significantly, but most importantly, we gave our customers a louder voice. Today, whenever we receive any written communication from a customer, my first thought is always - how do we get that into Chattermill.”
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