Medallia Agent Connect References Capped?

Access even more references from these marketplace competitors

Work at
Medallia Agent Connect?
Upgrade Profile
  • 4.7 / 5.0 (2264)
    Verified 12+ References
  • 4.7 / 5.0 (6721)
    Premium 570+ References
  • 4.7 / 5.0 (3744)
    Premium 73+ References

Medallia Agent Connect

Verified
Read 31 Medallia Agent Connect reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 6 customer videos to see why companies chose Medallia Agent Connect as their eCommerce Software

Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Medallia Agent Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries.

Show more
Category:
  • 31 Testimonials View
  • 26 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3407 reference ratings
4.7/5.0 (3407)

31Testimonials

  • "At MeUndies, we focus on managing our CX overhead by maintaining a lean in-house team. It’s vital for us that controlling costs doesn’t in any way negatively impact the quality …

    TJ Stein VP of Customer Experience

  • "We love recognizing the superstar Concierges we have on our team at Club W, but it can be even more meaningful when the recognition and rewards are coming straight from …

    Sawyer Perry Head of Customer Service Excellence

  • "Stella Connect has given us far deeper visibility into the performance of our front-line team. Our Managers can now run more effective coaching programs and we’ve seen a measurable uptick …

    Patrick Roscoe Director of Customer Experience
30 more testimonials currently locked

26 Case Studies

  • How the Harry’s Customer Service Team Puts Its Best Face Forward

    Nick Martin Customer Experience

  • How Sky Business Drives Customer Service Innovation

    Shona Goodlad Head of Customer Service

  • How RevZilla Uses Real-Time Customer Feedback to Improve Front-Line Team Performance

    Patrick Roscoe Director of Customer Experience
25 more case studies currently locked

6 Customer Videos

  • Harry’s - Customer Success Story (Nick Martin - Customer Experience)
    Play Video
    Nick Martin Customer Experience
  • How SeatGeek Uses Stella Connect to Measure and Inspire its Front-line Team
    Play Video
    Roxanne Bates Senior Customer Experience Lead
  • Brooklinen - Customer Success Story (Jack Lorentzen - Senior Associate, Customer Experience)
    Play Video
    Jack Lorentzen Senior Associate, Customer Experience
5 more videos currently locked

Additional Medallia Agent Connect Information & Resources

Read Medallia Agent Connect Reviews, Testimonials & Customer References from 31 real Medallia Agent Connect customers.

Browse Medallia Agent Connect Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Medallia Agent Connect.

Watch Medallia Agent Connect Customer Videos to learn why 6 businesses chose Medallia Agent Connect.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.