Medallia Agent Connect References Capped?

Access even more references from these marketplace competitors

Work at
Medallia Agent Connect?
Upgrade Profile
  • 4.7 / 5.0 (2076)
    Verified12+ References
  • 4.7 / 5.0 (6309)
    Premium539+ References
  • 4.7 / 5.0 (3475)
    Premium73+ References

Medallia Agent Connect

Verified
Read 31 Medallia Agent Connect reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 6 customer videos to see why companies chose Medallia Agent Connect as their eCommerce Software

Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Medallia Agent Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries.

Show more
Category:
Customer Rating Review Scorebased on 3119 reference ratings
4.7/5.0 (3119)

31Testimonials

  • "We love recognizing the superstar Concierges we have on our team at Club W, but it can be even more meaningful when the recognition and rewards are coming straight from the customers themselves. After seeing incredible feedback trying out Stella Connect with a select group of agents, we wanted to maximize the volume of customer responses we generated, which is why we decided to move forward with the Zendesk integration. The integration was quick and easy, and we were then able to scale the solution with everyone on our team. As one of our Concierges put it: “Stella is life."

    Sawyer PerryHead of Customer Service Excellence
30 more testimonialscurrently locked

26 Case Studies

  • Earnin & Stella Connect Improving Customer Experience; Driving Agent Engagement

    Ramon IcasianoVice President of Customer Experience
25 more case studiescurrently locked

6 Customer Videos

5 more videoscurrently locked

Additional Medallia Agent Connect Information & Resources

Read Medallia Agent Connect Reviews, Testimonials & Customer References from 31 real Medallia Agent Connect customers.

Browse Medallia Agent Connect Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Medallia Agent Connect.

Watch Medallia Agent Connect Customer Videos to learn why 6 businesses chose Medallia Agent Connect.

FeaturedCustomers has 1,846,901+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.