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Medallia Agent Connect

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Read 31 Medallia Agent Connect reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 6 customer videos to see why companies chose Medallia Agent Connect as their eCommerce Software

Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Medallia Agent Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries.

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  • 31 Testimonials View
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Customer Rating Review Score based on 3381 reference ratings
4.7/5.0 (3381)

31Testimonials

  • "Stella Connect not only provides a gamified way for us to increase team morale, but also gives us amazing visibility into the performance of individual team members. The constant flow …

    Ryan Gronlie Customer Service Manager

  • “It’s really, really important that our customer service team has consistent responses across all channels. Every agent needs to be trained and knowledgeable so they handle every situation the same, …

    Caitlin Logan Senior Director of Customer Experience

  • "As a supervisor, I’ll never have enough hours in the day to express all my gratitude and positive reinforcement that I’d like to. Tools like Stella Connect really help with …

    Nick Martin Customer Experience
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26 Case Studies

  • How the Harry’s Customer Service Team Puts Its Best Face Forward

    Nick Martin Customer Experience

  • How UncommonGoods Uses Stella Connect To Measure and Improve Call Center Service …

    Jennifer Grim Director or Customer Service

  • Club W Doubles Volume of Customer Feedback by Using Stella Connect’s Zendesk …

    Sawyer Perry Head of Customer Service Excellence
25 more case studies currently locked

6 Customer Videos

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Additional Medallia Agent Connect Information & Resources

Read Medallia Agent Connect Reviews, Testimonials & Customer References from 31 real Medallia Agent Connect customers.

Browse Medallia Agent Connect Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Medallia Agent Connect.

Watch Medallia Agent Connect Customer Videos to learn why 6 businesses chose Medallia Agent Connect.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.