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Medallia Agent Connect

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Read 31 Medallia Agent Connect reviews and testimonials from customers, explore 34 case studies and customer success stories, and watch 6 customer videos to see why companies chose Medallia Agent Connect as their eCommerce Software

Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Medallia Agent Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries.

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  • 31 Testimonials View
  • 34 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3470 reference ratings
4.7/5.0 (3470)

31Testimonials

  • "Our leaderboards in Oregon are on huge TV screens, and everyone pays close attention to their Stella Connect scores. They always know where they stand, and the rankings make them …

    Caroline Nolan Customer Experience Lead

  • “It’s really, really important that our customer service team has consistent responses across all channels. Every agent needs to be trained and knowledgeable so they handle every situation the same, …

    Caitlin Logan Senior Director of Customer Experience

  • "Stella Connect is an amazing asset for our team at Jet. Our brand is built for the customer, and Stella Connect is helping us take our service to the next …

    Marc Lore Founder and CEO
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34 Case Studies

  • Jet.com Takes Off With Stella Connect

    Marc Lore Founder and CEO

  • Brooklinen - Customer Case Study

    Caroline Nolan Customer Experience Lead

  • CARiD Creates a More Engaged Workforce with Stella Connect

    Ryan Gronlie Customer Service Manager
33 more case studies currently locked

6 Customer Videos

5 more videos currently locked

Additional Medallia Agent Connect Information & Resources

Read Medallia Agent Connect Reviews, Testimonials & Customer References from 31 real Medallia Agent Connect customers.

Browse Medallia Agent Connect Case Studies, Customer Success Stories, & Customer References from 34 businesses that use Medallia Agent Connect.

Watch Medallia Agent Connect Customer Videos to learn why 6 businesses chose Medallia Agent Connect.

FeaturedCustomers has 2,014,762+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.