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Medallia Agent Connect

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Read 31 Medallia Agent Connect reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 6 customer videos to see why companies chose Medallia Agent Connect as their eCommerce Software

Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Medallia Agent Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries.

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Customer Rating Review Scorebased on 2970 reference ratings
4.7/5.0 (2970)

31Testimonials

  • "Stella Connect has been a huge win for Marks & Spencer. The custom API integration was incredibly easy to implement, and we now have greater insight into the performance of each adviser than ever before. Our advisers love the constant stream of feedback they’re getting directly from customers, and it’s had a tangible, positive impact on morale and service performance."

    Chris SpencerHead of Support
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26 Case Studies

  • MeUndies Saves Headcount Costs and Improves Service Delivery With Stella Connect

    TJ SteinVP of Customer Experience
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6 Customer Videos

  • Play Video
    Jack LorentzenSenior Associate, Customer Experience
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Additional Medallia Agent Connect Information & Resources

Read Medallia Agent Connect Reviews, Testimonials & Customer References from 31 real Medallia Agent Connect customers.

Browse Medallia Agent Connect Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Medallia Agent Connect.

Watch Medallia Agent Connect Customer Videos to learn why 6 businesses chose Medallia Agent Connect.

FeaturedCustomers has 1,804,985+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.