OpinionLab is a high-growth SaaS provider of continuous Voice of Customer listening solutions that drive smarter, real-time business action. The world’s largest brands, including: 4 of the top 5 U.S. retailers; 8 of the 10 largest American banks; the 5 largest U.S. insurance companies; and 3 of the top 4 U.S. airlines use OpinionLab to optimize customer experience and drive engagement across channels. OpinionLab continuously introduces new innovation to serve marketing and customer experience leaders, and is accelerating all aspects of its business to best serve the needs of its global customer base. In 2014, OpinionLab was recognized by Inc. magazine as one of the fastest growing companies in the nation.
“The OpinionLab “[+]” sign is an easy way to get customer comments without popping an intrusive survey. Most visitors will not fill out a long survey just to tell you a link is broken or an offer needs clarification. That’s why the “[+]” feedback works. Visitors see it as a quick, effortless way to give feedback on your site.”
Read OpinionLab Reviews, Testimonials & Customer References from 12 real OpinionLab customers.