OpinionLab is a high-growth SaaS provider of continuous Voice of Customer listening solutions that drive smarter, real-time business action. The world’s largest brands, including: 4 of the top 5 U.S. retailers; 8 of the 10 largest American banks; the 5 largest U.S. insurance companies; and 3 of the top 4 U.S. airlines use OpinionLab to optimize customer experience and drive engagement across channels. OpinionLab continuously introduces new innovation to serve marketing and customer experience leaders, and is accelerating all aspects of its business to best serve the needs of its global customer base. In 2014, OpinionLab was recognized by Inc. magazine as one of the fastest growing companies in the nation.
“OpinionLab Voice of Customer feedback has literally transformed our organization. More than a dozen groups use the feedback daily. VoC gives us direct visibility to the actual customer experience and helps us clearly understand and immediately address any issues.”
Read OpinionLab Reviews, Testimonials & Customer References from 12 real OpinionLab customers.