“With OpinionLab’s real-time feedback, we start to find out immediately if there is an issue and start on a fix within an hour. The fastest resolution means the best possible experience for our customers."
“The ability to tie together customer feedback with actual site experiences has really taken our optimization efforts to the next level.”
Qualtrics is the technology platform that organizations use to listen, understand, and take action on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments and entire organizations to manage the four core experiences of business—customer, employee, product and brand—on one platform. Over 10,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture and build iconic brands. To learn more, please visit www.qualtrics.com.
ForeSee, an Answers solution, continuously measures satisfaction with the customer experience across multiple touch points and delivers critical insights on where to prioritize improvements for maximum impact. ForeSee delivers superior technology and proven methodology to connect the customer experience to the bottom line. This enables executives and managers to drive future success by confidently optimizing the efforts that will achieve business and brand objectives.
LookAt is a global leader in review and approval cloud platform, providing a secure collaboration cloud for enterprises. LookAt brings a promise of high-end review and approval service to the enterprise market. The company is led by advertising and video creation executive team. LookAt provides best of breed review and approval capabilities for creative teams. The product offers review and approval capabilities to over a 100 other file types including - videos, prints, digital, audio, designs and more. With advanced technology from code to user experience and product design.