Access even more references from these marketplace competitors
“With OpinionLab’s real-time feedback, we start to find out immediately if there is an issue and start on a fix within an hour. The fastest resolution means the best possible experience for our customers."
“The ability to tie together customer feedback with actual site experiences has really taken our optimization efforts to the next level.”
Qualtrics is the technology platform that organizations use to listen, understand, and take action on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments and entire organizations to manage the four core experiences of business—customer, employee, product and brand—on one platform. Over 10,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture and build iconic brands. To learn more, please visit www.qualtrics.com.
ForeSee, an Answers solution, continuously measures satisfaction with the customer experience across multiple touch points and delivers critical insights on where to prioritize improvements for maximum impact. ForeSee delivers superior technology and proven methodology to connect the customer experience to the bottom line. This enables executives and managers to drive future success by confidently optimizing the efforts that will achieve business and brand objectives.
CFI Group is a global leader in citizen, employee, and customer satisfaction measurements. Using research experts and their patented approach, they go beyond measurement to deliver solutions. CFI Group provides technology and services to leverage customer feedback insights that drive financial performance. Actions that drive loyalty and revenue. As founding partner of the American Customer Satisfaction Index (ACSI), CFI Group is the only company within the United States licensed to apply ACSI methodology in the federal government. Using its patented technology and top research experts, CFI Group helps agencies improve the citizen experience with the federal government.
FeaturedCustomers has 1,876,552+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.