Medallia References Capped?

Access even more references from these marketplace competitors

Work at
Medallia?
Upgrade Profile
  • 4.8 / 5.0 (4056)
    Sponsored 260+ References
  • 4.7 / 5.0 (3251)
    Premium 111+ References
  • 4.8 / 5.0 (4186)
    Premium 435+ References

Medallia

Verified
Read 186 Medallia reviews and testimonials from customers, explore 136 case studies and customer success stories, and watch 10 customer videos to see why companies chose Medallia as their Customer Experience Systems

Medallia is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance.

Show more
Categories:
Show more
  • 186 Testimonials View
  • 136 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 4051 reference ratings
4.8/5.0 (4051)
  • Winter 2026 Market Leader Idea Management Software
    Press Release Report
  • Winter 2026 Market Leader Customer Feedback Management Software
    Press Release Report
    • Fall 2025 Market Leader Net Promoter Score (NPS) Software
      Press Release Report
More Awards

Check out this Top Rated Medallia alternative

  • Market Leader Market Leader
    Customer Rating Review Score
    4.8 / 5.0 (4056)

    InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core, and specifically architected to harness intelligence from across the entire experience ecosystem to …

    Learn more about InMoment
    • 110 Testimonials View
    • 135 Case Studies View
    • 15 Videos View

186Testimonials

  • “We recognise that the customer experience within the B2C world has begun to drive that experience within the industrial B2B world too.”

    Rich Jahr Chief Customer Officer

  • "Customer experience has become an increasingly important aspect of our strategy at HP, and our team is committed to delivering the very best product and service experiences in a highly …

    Mike Nash Chief Technologist and VP of Customer Experience and Portfolio Strategy, Personal Systems

  • "Partnering with Medallia has allowed us to really understand how we are making our patients feel after every touchpoint. It has allowed us to provide a much more customized experience. …

    Lisa Duran Chief Experience Officer
185 more testimonials currently locked

136 Case Studies

  • How UMB Used Critical Insights to Drive an Unparalleled Customer Experience

    Ashok Meka Vice President, Business Data Analytics

  • How MAPFRE improved customer renewals and increased conversions using Medallia

    César Luengo Deputy General Manager Clients and CX

  • Defining best in class experiences by listening and acting on customer and …

    Raul Heredia Director of CX
135 more case studies currently locked

10 Customer Videos

9 more videos currently locked

Additional Medallia Information & Resources

Read Medallia Reviews, Testimonials & Customer References from 186 real Medallia customers.

Browse Medallia Case Studies, Customer Success Stories, & Customer References from 136 businesses that use Medallia.

Watch Medallia Customer Videos to learn why 10 businesses chose Medallia.

FeaturedCustomers has 1,926,696+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.