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107 InMoment Case Studies

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  • InMoment Uses AI-Backed Text Analytics to Automate Experience Improvement

  • How Large Telecom Identified ~$6M in At-Risk Annual Revenue from Digital Product Issues

  • How nib New Zealand Reduced Churn by 6% through Embedding Experience Management

  • Engaging, Enlightening and Empowering Members Helps Solarity Credit Union Increase NPS by 40 Percent

    Ralph Cumbee Senior Vice President and CXO

  • Global Fashion Retailer, New Look, Redefines Value and Reaps Benefits

  • Maurices Uses Predictive Analytics to Understand Customer Segments, Increase Loyalty, and Improve Experiences

    Kristin Anderson AVP

  • Insight Allows Matalan to Shape Business Around Modern Families

    Wendy Talbot Research manager

  • Orange Leaf Frozen Yogurt Harnesses Customer Feedback to Improve, Advocate

    Trent Despain Field Service Manager

  • How Total Wine & More Brings Customers to the Decision-Making Table

    David Trone Owner

  • The Melting Pot Improves Guest Experience in Person and Online

  • Smashburger Improves Guest Satisfaction by 5.5% in Two Months

    Jeremy Morgan SVP - Marketing & Consumer Insights, Smashburger

  • Costa Vida Generates 39,866 Online Reviews in Just Six Months

    Jeff Jacobson COO

  • Bringing Patient Experience Feedback to the Clinical Environment

    Steven Taylor Marketing Director

  • AMF Bowling Centers Sees 948% Increase in Customer Reviews

  • Surrey & Sussex Healthcare NHS Trust Launches Patient Experience Programme with InMoment

    Michael Wilson Chief Executive Officer
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