103 InMoment Case Studies

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  • Bringing Patient Experience Feedback to the Clinical Environment

  • How Dave & Buster’s Uses CX Intelligence to Create Memorable Guest Experiences

  • MedStar Health's Brand Reputation Journey through Reputation Management

  • Engaging, Enlightening and Empowering Members Helps Solarity Credit Union Increase NPS by 40 Percent

  • Global Fashion Retailer, New Look, Redefines Value and Reaps Benefits

  • Maurices Uses Predictive Analytics to Understand Customer Segments, Increase Loyalty, and Improve Experiences

  • Insight Allows Matalan to Shape Business Around Modern Families

  • Orange Leaf Frozen Yogurt Harnesses Customer Feedback to Improve, Advocate

  • How Total Wine & More Brings Customers to the Decision-Making Table

  • The Melting Pot Improves Guest Experience in Person and Online

  • Smashburger Improves Guest Satisfaction by 5.5% in Two Months

  • Costa Vida Generates 39,866 Online Reviews in Just Six Months

  • AMF Bowling Centers Sees 948% Increase in Customer Reviews

  • Surrey & Sussex Healthcare NHS Trust Launches Patient Experience Programme with InMoment

  • 25% Improvement in First-Call Resolution Scores