Ohio Mutual Insurance Group Implements Experience Program to Differentiate Their Business
ALDI - Customer Case Study
Step into Their Shoes Designing Inclusive, Personalized Experiences with Foot Locker
25% Improvement in First-Call Resolution Scores
Survey Callback Requests Create Opportunity to Recover $23M in Annual Revenue
Delivering Great Client Experiences in a Highpressure Environment
Marks & spencer leverage customer stories to deliver Sustainable value in the international marketplace
Westar energy powers business performance by Staying ahead of customer expectations
Comprehensive Listening & Advanced Analysis of Customer Feedback Help KARL STORZ
Customer Insights Help Midcounties Co-operative Focus on What Matters Most
Powering Significant Increase in Key Business Metrics
How Dave & Buster’s Uses CX Intelligence to Create Memorable Guest Experiences
Video Feedback Gives Cabela’s Results It Can See
How Pizza Hut Delivers Innovative Customer Experience by Harnessing the Power of Employee Stories
Creating a Customer-Obsessed Culture at Virgin Money UK