Help desk software was initially used to handle online communication and has now grown to include phone, email, social media, and self-service (community, feedback management, knowledge base). The main task of this platform is to streamline and simplify your communication.
Browse 5,120 reviews, 3,920 case studies & customer success stories, and 502 customer videos of the best Help Desk Software for your business needs
Electric is the world’s first all-in-one IT support solution for small and midsize offices delivered in real-time. Through a chat interface, personalized service and flat-rate pricing they keep your email, …
GrooveHQ makes hassle-free customer support and engagement software for startups and small businesses. Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that …
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions …
KT Connections provides fast and effective IT support for companies in the western United States. They are committed to providing IT solutions that help take your business to the next …
Onepilot redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise. Their proprietary customer support operating system enables their 2,000+ agents workforce to deliver exceptional …
Lime Connect (formerly Userlike) is a leading all-in-one software for AI-first customer service, WhatsApp marketing and customer messaging on all channels. Over 10,000 companies such as Toyota, Nivea and Targobank …
ServicePRO is a comprehensive, easy-to-setup Service desk platform that enables industry best practice right out of the box. Developed over 20 years, the ServicePRO platform is a robust set of …
Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. A privately …
HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, …
Serviceaide is the intelligent IT Service Management company that stands out from the crowd with the innovative and practical application of AI. With continued evolution in ITSM Serviceaide helps a …
Outseta is for early stage, software-as-a-service start-ups who are frustrated by the time, complexity, and costs involved in integrating multiple software solutions required to effectively run their businesses. Outseta is …
Copilot is a technology platform that service businesses use to run and grow. Copilot’s product suite gives business an all-in-one solution for client communication, payments, file-sharing, contracts, forms, help desks, …
xSellco’s connected eCommerce platform helps online sellers manage customer support, feedback and pricing in one place. With 80+ live connections to Amazon, eBay, Walmart and many more, their products centralize …
Solvemate enables brands to deliver quality customer service through meaningful conversations. Their customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot …
Apptivo is a cloud based software with over 40+ apps for all types of businesses. Whether you’re a freelancer, a consultant, in construction, or even an e-commerce store, Apptivo can …
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