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  • 4.8 / 5.0 (392)
    17+ References
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Thread Testimonials

  • “You can call that a ticket. You can call storing information about an action at one point in time a ticket. But does it have to live in a system that has operated the same way for decades? Absolutely not.”

  • “Technicians do a phenomenal job, but they can only be in so many places simultaneously. The best tech might ordinarily resolve an issue in two hours. Since implementing Thread’s Virtual Help Desk, we’re down to a sub-two-minute response time.”

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  • Pia
    Reference Rating
    4.8 / 5.0
    Customer References 17 total
    About

    Pia mission is clear: to empower MSPs and IT service desks to revolutionize their operations through the power of hyperautomation. Introducing Pia aiDesk, a globally patented AI-led automation platform that …

  • Rezolve AI
    Reference Rating
    4.8 / 5.0
    Customer References 11 total
    About

    Rezolve.ai is a GenAI-enabled modern AITSM solution that seamlessly integrates with Microsoft Teams, revolutionizing not only IT but also HR support. This platform streamlines employee assistance through conversational ticketing, conversational …

  • Simplisys
    Reference Rating
    4.8 / 5.0
    Customer References 16 total
    About

    Simplisys Service Desk is service management software for the real world. Designed from the ground up to deliver intuitive service management solutions that underpin all core operating procedures including Incident, …

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