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“Thread provides far more context with each request. Having documentation from past tickets lights the way for how technicians can solve the same problem for a different customer. That speeds up the process so much.”
“We’ve been trying to integrate chat for years because we’ve always wanted clients to have the easiest way possible to reach out to us at any time. But tools like ConnectWise ChatAssist never did the trick. Then we found Thread — that changed everything.”
Pia mission is clear: to empower MSPs and IT service desks to revolutionize their operations through the power of hyperautomation. Introducing Pia aiDesk, a globally patented AI-led automation platform that …
Rezolve.ai is a GenAI-enabled modern AITSM solution that seamlessly integrates with Microsoft Teams, revolutionizing not only IT but also HR support. This platform streamlines employee assistance through conversational ticketing, conversational …
Atomicwork is the leading provider of modern service management software, empowering IT teams to automate employee support and service delivery through AI. Their unified and modern service management platform combines …
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