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Serviceaide

Read 10 Serviceaide reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 1 customer videos to see why companies chose Serviceaide as their IT Service Management Software

Serviceaide is the intelligent IT Service Management company that stands out from the crowd with the innovative and practical application of AI. With continued evolution in ITSM Serviceaide helps a growing portfolio of global clients solve chronic problems and better deploy talent and resources. By implementing Serviceaide’s cost-effective and easy to administer ITSM platform, complete with an advanced new virtual agent, Luma, reassignments, mean time to resolution, and ticket costs may be reduced by more than 30%.

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  • 10 Testimonials View
  • 22 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 2076 reference ratings
4.8/5.0 (2076)

10Testimonials

  • “Initially focused on IT services, the project is now gearing up for a second phase, expanding its role in the service component of the sanitation company. Previously, service calls targeted …

    Ygor Cezar Head of IT

  • “Serviceaide’s Intelligent Service Management freed up my developers to work on other, more valuable projects. Above all, our highest value is addressing the bottom line. Intelligent Service Management was the …

    Fernando Mejia Director of Application Development

  • “I have used service desk and IT service management products from other vendors throughout my career. The ease of use and correspondingly low administrative burden, versus other solutions I used …

    Peter Jurhs Director of Information Services
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22 Case Studies

  • BRK Ambiental - Customer Case Study

    Ygor Cezar Head of IT

  • Independent Purchasing Cooperative cuts IT administration time by 92% with Serviceaide

  • Leading Fast Food Franchise boosts HR capacity 8x in 7 weeks with …

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1 Customer Videos

  • Nampa School District - Customer Success Story (Peter Jurhs - Director of Information Services)
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    Peter Jurhs Director of Information Services
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Additional Serviceaide Information & Resources

Read Serviceaide Reviews, Testimonials & Customer References from 10 real Serviceaide customers.

Browse Serviceaide Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Serviceaide.

Watch Serviceaide Customer Videos to learn why 1 businesses chose Serviceaide.

FeaturedCustomers has 2,103,178+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.