Serviceaide is the intelligent IT Service Management company that stands out from the crowd with the innovative and practical application of AI. With continued evolution in ITSM Serviceaide helps a growing portfolio of global clients solve chronic problems and better deploy talent and resources. By implementing Serviceaide’s cost-effective and easy to administer ITSM platform, complete with an advanced new virtual agent, Luma, reassignments, mean time to resolution, and ticket costs may be reduced by more than 30%.
“I have used service desk and IT service management products from other vendors throughout my career. The ease of use and correspondingly low administrative burden, versus other solutions I used …
“Initially focused on IT services, the project is now gearing up for a second phase, expanding its role in the service component of the sanitation company. Previously, service calls targeted …
“Serviceaide’s mobile app for its Intelligent Service Management product is stunningly good!”
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