Read 10 Serviceaide reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch 1 customer videos to see why companies chose Serviceaide as their undefined

Serviceaide is the intelligent IT Service Management company that stands out from the crowd with the innovative and practical application of AI. With continued evolution in ITSM Serviceaide helps a growing portfolio of global clients solve chronic problems and better deploy talent and resources. By implementing Serviceaide’s cost-effective and easy to administer ITSM platform, complete with an advanced new virtual agent, Luma, reassignments, mean time to resolution, and ticket costs may be reduced by more than 30%.

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Customer Rating Review Scorebased on 1823 reference ratings
4.8/5.0 (1823)

10Testimonials

  • “Initially focused on IT services, the project is now gearing up for a second phase, expanding its role in the service component of the sanitation company. Previously, service calls targeted towards facilities or compliance were all carried out via email and without monitoring. Today we have a much more accurate view of indicators and SLAs.”

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8 Case Studies

  • Independent Purchasing Cooperative - Customer Case Study

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1 Customer Videos

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Additional Serviceaide Information & Resources

Read Serviceaide Reviews, Testimonials & Customer References from 10 real Serviceaide customers.

Browse Serviceaide Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Serviceaide.

Watch Serviceaide Customer Videos to learn why 1 businesses chose Serviceaide.