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Serviceaide

Read 10 Serviceaide reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 1 customer videos to see why companies chose Serviceaide as their IT Service Management Software

Serviceaide is the intelligent IT Service Management company that stands out from the crowd with the innovative and practical application of AI. With continued evolution in ITSM Serviceaide helps a growing portfolio of global clients solve chronic problems and better deploy talent and resources. By implementing Serviceaide’s cost-effective and easy to administer ITSM platform, complete with an advanced new virtual agent, Luma, reassignments, mean time to resolution, and ticket costs may be reduced by more than 30%.

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  • 10 Testimonials View
  • 22 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 2046 reference ratings
4.8/5.0 (2046)

10Testimonials

  • “We are now able to minimize change related incidents and problems, reduce costs, and get proper approvals and reviews. Best of all, this information is easy to access, and improves …

    Greg Wengert Technical Operations Administrator

  • “Serviceaide’s mobile app for its Intelligent Service Management product is stunningly good!”

    Stephen Warne Managing Director

  • “We took over the operation of Service Desk of Atlas Schindler in 2017 and during the first month we used the client's tool. We realized that after the migration to …

    David de Jesus Nunes Pereira Field Services Coordinator
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22 Case Studies

  • Point Broadband reduces ATTR from 19 hours to 4 with Serviceaide

  • Gainesville Regional Utilities adds 100 CIP assets with Serviceaide to strengthen grid …

  • NYCM Insurance - Customer Case Study

    Greg Wengert Technical Operations Administrator
21 more case studies currently locked

1 Customer Videos

  • Nampa School District - Customer Success Story (Peter Jurhs - Director of Information Services)
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    Peter Jurhs Director of Information Services
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Additional Serviceaide Information & Resources

Read Serviceaide Reviews, Testimonials & Customer References from 10 real Serviceaide customers.

Browse Serviceaide Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Serviceaide.

Watch Serviceaide Customer Videos to learn why 1 businesses chose Serviceaide.

FeaturedCustomers has 2,036,980+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.