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ServiceNow

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Read 341 ServiceNow reviews and testimonials from customers, explore 313 case studies and customer success stories, and watch 103 customer videos to see why companies chose ServiceNow as their IT Service Management Software

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.

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  • 341 Testimonials View
  • 313 Case Studies View
  • 103 Customer Videos View
Customer Rating Review Score based on 6128 reference ratings
4.7/5.0 (6128)

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341Testimonials

  • “ServiceNow was the right toolset to enable us to improve processes and launch our SIAM program. We have evidence that we’ve been successful, and we’re getting better all the time.”

  • "ServiceNow gives us the insights we need to drive this continuous improvement. The results speak for themselves–faster delivery, better code quality, and fewer outages."

  • “It’s important to have a single pane of glass so that different functional departments like HR, Legal and other groups don’t need to learn multiple tracking systems. Those groups are …

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313 Case Studies

  • FIT centralises and speeds global service delivery for customers and employees

  • Syntrus Achmea IT becomes a strategic business partner by transforming service management

  • NEXTDC Transforms the Customer Experience with ServiceNow

312 more case studies currently locked

103 Customer Videos

  • Epicor Customer Service Management with ServiceNow
  • FIT - Customer Success Story (Dennis Reif - Head of Global Project Management)
  • Scripps Health IT takes care of those that take care of patients with ServiceNow
102 more videos currently locked

Additional ServiceNow Information & Resources

Read ServiceNow Reviews, Testimonials & Customer References from 341 real ServiceNow customers.

Browse ServiceNow Case Studies, Customer Success Stories, & Customer References from 313 businesses that use ServiceNow.

Watch ServiceNow Customer Videos to learn why 103 businesses chose ServiceNow.