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ServiceNow

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Read 341 ServiceNow reviews and testimonials from customers, explore 313 case studies and customer success stories, and watch 103 customer videos to see why companies chose ServiceNow as their IT Service Management Software

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.

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  • 341 Testimonials View
  • 313 Case Studies View
  • 103 Customer Videos View
Customer Rating Review Score based on 5730 reference ratings
4.7/5.0 (5730)

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341Testimonials

  • “We implemented Risk Management 100% out of the box, and we did it in 45 days. We kept it simple from Day 1.”

  • “We have several other business groups who want to also use ServiceNow. For example, HR has abandoned its PeopleSoft application and wants to use ServiceNow for HR incidents.”

  • "We needed to adopt the latest approach in terms of best practices from top to bottom, rather than continue to do things on our own."

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313 Case Studies

  • The New York City Department of Health and Mental Hygiene - Customer …

  • OhioHealth Corporation From Cost Center to Valued Business Partner

  • Software Testing Specialist Tricentis Achieves Total Systems Integration with ServiceNow

312 more case studies currently locked

103 Customer Videos

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Additional ServiceNow Information & Resources

Read ServiceNow Reviews, Testimonials & Customer References from 341 real ServiceNow customers.

Browse ServiceNow Case Studies, Customer Success Stories, & Customer References from 313 businesses that use ServiceNow.

Watch ServiceNow Customer Videos to learn why 103 businesses chose ServiceNow.