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ServiceNow

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Read 341 ServiceNow reviews and testimonials from customers, explore 313 case studies and customer success stories, and watch 103 customer videos to see why companies chose ServiceNow as their IT Service Management Software

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.

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  • 341 Testimonials View
  • 313 Case Studies View
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Customer Rating Review Score based on 6162 reference ratings
4.7/5.0 (6162)

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341Testimonials

  • “On average, we used to work through seven or more task templates and order action rules for each alert management rule per element."

  • "ServiceNow gives us the insights we need to drive this continuous improvement. The results speak for themselves–faster delivery, better code quality, and fewer outages."

  • "As well as improving user satisfaction, we see automation through ServiceNow reducing the workload of our IT team."

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313 Case Studies

  • Norwegian Geotechnical Institute - Customer Case Study

  • Energias de Portugal - Customer Case Study

  • Siemens reaches business goals of automation and digitalisation with ServiceNow

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103 Customer Videos

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Additional ServiceNow Information & Resources

Read ServiceNow Reviews, Testimonials & Customer References from 341 real ServiceNow customers.

Browse ServiceNow Case Studies, Customer Success Stories, & Customer References from 313 businesses that use ServiceNow.

Watch ServiceNow Customer Videos to learn why 103 businesses chose ServiceNow.