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ServiceNow

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Read 341 ServiceNow reviews and testimonials from customers, explore 315 case studies and customer success stories, and watch 103 customer videos to see why companies chose ServiceNow as their IT Service Management Software

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.

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  • 341 Testimonials View
  • 315 Case Studies View
  • 103 Customer Videos View
Customer Rating Review Score based on 6234 reference ratings
4.7/5.0 (6234)

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341Testimonials

  • “We’ve introduced more than 40 new services to support the running of the university, many of which we hadn’t even thought about. ServiceNow continues to surprise us in its capabilities.”

  • “We worked with ServiceNow Global Services to marry ITIL best practices with extensive input from our stakeholders around the world. That way, we ended up with scalable, sustainable processes that …

  • “We would prefer not to train two and a half thousand users on using the service catalog, and with ServiceNow we don’t have to. We always said if you wanted …

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315 Case Studies

  • Actelion Pharmaceuticals - Customer Case Study

  • How ServiceNow is helping U.S. Bank build a culture of IT self-service

  • Parks Victoria - Customer Case Study

314 more case studies currently locked

103 Customer Videos

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Additional ServiceNow Information & Resources

Read ServiceNow Reviews, Testimonials & Customer References from 341 real ServiceNow customers.

Browse ServiceNow Case Studies, Customer Success Stories, & Customer References from 315 businesses that use ServiceNow.

Watch ServiceNow Customer Videos to learn why 103 businesses chose ServiceNow.