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ServiceNow

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Read 341 ServiceNow reviews and testimonials from customers, explore 313 case studies and customer success stories, and watch 103 customer videos to see why companies chose ServiceNow as their IT Service Management Software

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.

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  • 341 Testimonials View
  • 313 Case Studies View
  • 103 Customer Videos View
Customer Rating Review Score based on 5925 reference ratings
4.7/5.0 (5925)

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341Testimonials

  • “We hold conversations that take institutional knowledge, organize it and put it into a system of record so we can standardize repeatable processes — and that benefits the entire organization, …

  • "Our goal is to have one portal, one global service desk, one organisation. With ServiceNow, we have the technology platform to underpin our vision."

  • “MOSAIC (Management of Service, Asset, Incident and Change) on ServiceNow went live on time, under budget and over scope.”

340 more testimonials currently locked

313 Case Studies

  • Cox Automotive Transforms HR Services for 25,000 Staff

  • Pepperidge Farm Transforms Independent Distributor Support

  • Service Stream - Customer Case Study

312 more case studies currently locked

103 Customer Videos

  • Eve/ServiceNow at the University of Alberta
  • Auckland House - Customer Success Story (Drew Williams - Head of Services & Systems)
  • Southern Cross Austereo Tunes in ServiceNow for ITSM Transformation
102 more videos currently locked

Additional ServiceNow Information & Resources

Read ServiceNow Reviews, Testimonials & Customer References from 341 real ServiceNow customers.

Browse ServiceNow Case Studies, Customer Success Stories, & Customer References from 313 businesses that use ServiceNow.

Watch ServiceNow Customer Videos to learn why 103 businesses chose ServiceNow.