OVERALL CUSTOMER
REFERENCE RATING
4.6
"We are just at the beginning of what we can accomplish with ServiceNow...."
Lars Aagaard Andersen
Project Manager
"It’s been a successful transformation for us because now we can perform tasks that were impossible be..."
Kimberly Benwell
Service Manager
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"We’re looking at the automation leg for technical tasks, software delivery and better workflow. That..."
Philip Murray
Process Manager
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"We really value the amazon.comtype look and feel ServiceNow enables because it relieves the enduser o..."
Edward Boon
IT Service Delivery Manager
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"Based on feedback from our customers, a service management approach was a much better fit than tradit..."
Ian Ashby
Senior Vice President, Global Support
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"In our RFP process, ServiceNow outclassed all other competitors in terms of incident management capab..."
Alexander Kleeman
Manager of Operations
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"ServiceNow offered the best practices as defined by ITIL and we could adopt governance standards as r..."
Ronaldo Montmann
Director of Technical Services
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"With ServiceNow, we give our independent distributors more knowledgeable and effective support with f..."
Tammy Mikita
Senior Manager of IT
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"The average home page generates more traffic than a ServiceNow discovery scan...."
Nathan Gee
Senior Analyst
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"We built a service catalog with permissions and automation for 500 items, each with 50 variables, in..."
Vijo Menon
Systems Consultant and IT Process Architect
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"We had a ticketing system, but it wasn’t designed for end-to-end service delivery. ServiceNow is a co..."
Joe Deney
Executive Vice President of Customer Operations
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"The unique value of ServiceNow is the breadth of capabilities. It can help us in every area of IT and..."
U.S. Candy Making Company
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"We have several other business groups who want to also use ServiceNow. For example, HR has abandoned..."
Garrick Vance
Process Manager
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"We were looking for a powerful, easily customized web-based management solution from an established p..."
Andrew Savin
Group IT Director
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"ServiceNow helped improve our IT services throughout the organization by supporting our ITIL processe..."
Hugo Loredo Colunga
Information Technology Technical Director
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"The extent of catalog items covers the entire spectrum of clinical service requests. There is now a s..."
Tony Ruiz
Director of IT
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Testimonials & Customer References of individual ServiceNow customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if ServiceNow is the right business software or service for your company.

We monitor all 229 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.