"We came up with our Active Directory single sign-on development and rolled out ServiceNow to 70,000 u..."
Fernando Gordoa
Manager of Support Tools for Global IT
"ServiceNow has given us control over process inefficiencies. By combining the service catalog, workfl..."
Derrick Brown
IT User Support Services Director
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"We needed the flexibility and speed to deliver incremental changes with contained risk and improve th..."
Pete Coleman
Head of Service Delivery
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"ServiceNow provides us with a wealth of ITSM capabilities right out of the box, and it’s very easy to..."
Michael Buhl
Global IT Service Manager
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"We knew when we looked that this was going to be able to do everything we needed, and we were going t..."
Michelle Brockney
Operations Manager
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"With ServiceNow, we’ve transformed how we engage with customers. We’ve done all of this with just 1.5..."
Darrel Popowich
Vice President of Information Technology
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"For Overstock, integrating ServiceNow and Workday was a no-brainer. HR benefits, IT benefits, and—mos..."
Brian Wagstaff
Director of Technology Services
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"We are seeing millions in hard-dollar savings. For example, we can see when we’re double counting lic..."
Joshua Willoughby
Senior Manager of IT Service Management
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"We didn’t have the practices, processes and procedures we needed to support a growing global organiza..."
Adil Ahmed
Director of Knowledge Systems, Bristow Group
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"Before, gathering data for a single vendor audit cost us more than $100,000. With ServiceNow Software..."
Briana Alexander
Vice President, Process and Performance Excellence
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"100% availability and customer delight...."
Tata Communications
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"With ServiceNow, we’ve radically streamlined our field service operations. Our field techs are incred..."
Mike Ginger
Supervisor, ITSM Operations Information Technology
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"If an employee cannot find an answer to a question, he or she can submit a case that is handled by a..."
Magellan Health
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"By centralizing request management and automating our enterprise-wide fulfillment processes, we’re de..."
Nishima Jawa
Senior Technology Solutions Manager
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"The unique value of ServiceNow is the breadth of capabilities. It can help us in every area of IT and..."
U.S. Candy Making Company
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"With ServiceNow, we are transforming IT support. We deliver a better user experience, and our helpdes..."
Gabriel Garcia
End User Experience Team Lead
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Testimonials & Customer References of individual ServiceNow customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if ServiceNow is the right business software or service for your company.

We monitor all 229 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.