Freshservice

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Read 137 Freshservice reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 8 customer videos to see why companies chose Freshservice as their IT Asset Management

Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management - empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.

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Customer Rating Review Scorebased on 3932 reference ratings
4.8/5.0 (3932)
  • Top Performer 2025 2025
    Winter 2025Top PerformerIT Asset Management Software

Featured Testimonials

  • “Freshservice has ensured that our operational data is available to us at any point of time. It has saved us a lot of man-hours.”

  • “Parents and guardians trust us with their kids. Being able to automate some of these systems with Freshservice lets us can focus on our students. I'm a mom of two boys, and my kids go to Jeffco. As a parent, just knowing that this support exists is amazing.”

  • "Freshservice's automations and integrations help us run the IT team as efficiently as possible."

Featured Case Studies

  • Motoroma revs up IT support for employees with Freshservice

  • INCAE boosts its service management experience across Admin, HR, Facilities, Finance, Hospitality, and IT with Freshservice

  • Mipsmedia sees greater team collaboration and saves time with Freshservice

Featured Customer Videos

Additional Freshservice Information & Resources

Read Freshservice Reviews, Testimonials & Customer References from 137 real Freshservice customers.

Browse Freshservice Case Studies, Customer Success Stories, & Customer References from 95 businesses that use Freshservice.

Watch Freshservice Customer Videos to learn why 8 businesses chose Freshservice.