Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management - empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.
“We wanted to get rid of the elephant in the room and move to the cloud. Freshservice was a robust IT service desk that didn’t add any complexity to the IT operations, unlike the other service desks we considered. The simplicity and obviousness of the interface made it the preferred choice for the agent and the user.”
“In addition to the service desk software, we also had asset management software. It was an outdated system and no longer fit for purpose. Getting it back into shape was not an option and it was also very expensive."
“Compared to the other products, the Freshservice interface, inclusive of the admin portal is really easy to work with.”
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