96 Customer Reviews & Customer References of Freshservice

Freshservice
Website www.freshservice.com
Phone866 832 3090
Headquarters California

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Categories Incident Response Management Software, IT Service Desk Tools, IT Service Management Software

Specialties SaaS, Customer Support Software, Helpdesk, Web 2.0 More

Freshservice Customer Reference Ratings
(0-5 Scale)

4.7

Overall Customer Reference Ratings (899 Ratings)

6.0,94.0

4.7

Testimonials

(511 Ratings)

6.0,94.0

4.7

Case Studies

(285 Ratings)

10.0,90.0

4.5

Customers Videos

(103 Ratings)

Freshservice customer references have an aggregate content usefulness score of 4.7/5 based on 899 user ratings.

About Freshservice

Freshservice is a cloud-based IT service desk and IT service management (ITSM) solution that leverages ITIL best practices to enable organizations to focus on exceptional service delivery and customer satisfaction. With its intuitive and simple UI, Freshservice is easy to configure for use in various business functions like HR, facilities, marketing, finance. Freshservice is the Winner of SDI’s Best Implementation of an ITSM Solution Award 2017, and ranked the best software for mid market IT teams in G2 Crowd.

42 Case Studies

42 companies using Freshservice share their challenges, decisions and results before, during and after implementing Freshservice software.

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50 Customer Testimonials

Freshservice reviews and testimonials from 50 real customers and users.

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4 Customer Videos

Watch and listen to 4 featured customer videos describing how they use Freshservice inside their companies.

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