"This is one of the best bits of helpdesk software that I've ever come across and support is quick and..."
Stephen Scott
Nordoff Robbins
"It’s great that all our suggestions and requests for tweaks in the tool have been welcomed by Freshse..."
Ray Wise
Help Desk Supervisor
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"Freshservice has changed the way our teams function and improved their work-life, as well as their pe..."
Lauren Nunnally
Director of Support
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"Setting up Freshservice was like putting together LEGO blocks...."
Jonas Christoffersen
CEO, ShowIT Media
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"I was surprised at the speed of implementation, Freshservice was available the next day and ready to..."
Craig Bell
IT Service Director
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"The Freshservice mobile app has cut down a lot of time for us and we like to be mobile when we’re awa..."
Tony Casey
Manager of Information Technology
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"Freshservice’s reporting helps us track all the work we do. It’s really important for us to see how w..."
Aaron Spiteri
Senior Systems Administrator
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"There was no way to understand our progress and targets before. Since Freshservice, we’ve seen signif..."
Gareth Rees
Head of Service Delivery
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"There has not been any time when Freshservice has had an outage or is not available for more than hal..."
Anuj Johri
IT Manager
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"If every application that we use was like Freshservice, my job would be easier, my life would be easi..."
Micheal Best
IT Manager
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"In addition to the service desk software, we also had asset management software. It was an outdated s..."
Philip Gardham
Service Desk Team Lead
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"Freshservice helped us set up a helpdesk in less than an hour, with no infrastructure and no risk...."
Claus Rasmussen
Bellville Rodair
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"Freshservice is a platform that really supports the way we work as a group...."
Chris Balmbro
Group IT Director
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"We use Freshservice in a way nobody else did before – by using it in many teams that aren’t just IT...."
Juan Ramone Dorte
Social IT Director
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"Institutions cannot go wrong with choosing Freshservice as their official service desk...."
Syreeta Sarpong
Alabama State University
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"Love the fact that when a customer rates a ticket, it lets future agents know if they were satisfied..."
Ben Laxton
Service Delivery Manager
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Testimonials & Customer References of individual Freshservice customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Freshservice is the right business software or service for your company.

We monitor all 50 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.