OVERALL CUSTOMER
REFERENCE RATING
4.7
"This is one of the best bits of helpdesk software that I've ever come across and support is quick and..."
Stephen Scott
Nordoff Robbins
"Setting up Freshservice was like putting together LEGO blocks...."
Jonas Christoffersen
CEO, ShowIT Media
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"Freshservice delivered on all fronts and instantly has my business running more efficiently...."
Jon Taylor
Bayon Health
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"Freshservice, demonstrated capabilities of a tool that would suit BankBazaar’s complex requirements a..."
Krishnenjit Roy
VP-Technology
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"As a customer, I am extremely happy with how Freshservice is listening to all our requirements and ar..."
Uditha Wijesundara
IT Director
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"Freshservice was willing to go the extra mile to make sure the system met our needs. Overall, Freshse..."
Grant Harris
Head of IT operation & Head of Medical Record
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"Freshservice has ensured that our operational data is available to us at any point of time. It has sa..."
Rajaraman Santhanam
Co-founder and CTO
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"IT Support Specialist at Synpulse, recommends Freshservice as an affordable and reasonably priced end..."
Rome Orofeo
IT Support Specialist
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"In addition to the service desk software, we also had asset management software. It was an outdated s..."
Philip Gardham
Service Desk Team Lead
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"After looking at multiple helpdesks, I liked the interface Freshservice had. The main aspect was, its..."
Abner Garza
Technology Support Specialist
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"Freshservice is extremely easy to setup and easy to use - both at the agent and end user level...."
Marie-Alice Calando
IT Operations Director
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"Freshservice is a platform that really supports the way we work as a group...."
Chris Balmbro
Group IT Director
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"Freshservice delivers a faster IT service with greater insights, which creates opportunities for cont..."
Joseph Orquejo
eBusiness & IT Service Delivery Manager
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"Freshservice's change management module has made sure that we have all our deployments under control...."
Panicos Theodorou
FXPro
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"Earlier we received service requests through phone calls and emails. With Freshservice, we have creat..."
Yuvika
Project Manager – IT Infrastructure Team
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"Freshservice has given us clarity into everything that’s happening – it ensures fair and identical se..."
Stuart Jones
Director of ICT Support Delivery
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Testimonials & Customer References of individual Freshservice customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Freshservice is the right business software or service for your company.

We monitor all 50 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.