95 Freshservice Case Studies

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  • GC International Centralizes IT support with Single Global ITSM Tool

  • Salinas Valley Memorial Healthcare System (SVMHS) transforms its IT service desk to offer quality patient care services with Freshservice

  • Te Wānanga o Aotearoa gives a fillip to its service desk with Freshworks’ ITSM Suite

  • How Freshservice helped Moneycorp streamline their IT Support

  • How Judson University streamlined their IT support

  • Freshservice has changed the way Swinerton’s teams function and improved their work-life as well as their performance

  • Cordant Group achieves a 96% customer satisfaction rating with Freshservice

  • Freshservice helps Addison Lee get where it wants to go with IT support

  • Premier Foods speeds up ticket resolution by 50% with Freshservice

  • Mosanada achieves 40% improvement in first response time with Freshservice

  • Stockport Council implements Freshservice as part of wider digital transformation project

  • TCSI-DIGIBÉRIA effectively manages a 5x increase in tickets using Freshservice

  • Freshservice helps OfficeMax deliver measurable, efficient, customer centric and ITIL aligned IT service

  • Grant Broadcasters reduces open tickets by 80% with Freshservice

  • Arco achieves 96% customer satisfaction with Freshservice