95 Freshservice Case Studies

Industry
Company Size
15 per page
  • 15
Reset
  • How Sonata reduced its average ticket resolution time to an hour

  • Elsevier embraces digital transformation with a cloud-first approach to its IT services & operations

  • TaylorMade Cuts Response Times in Half Despite a 250% Increase in Ticket Volume

  • Veeva Systems wins big with 97% customer satisfaction

  • Donvale Christian College sees 99% first call resolution with Freshservice

  • Anne Street Partners streamlines IT support and improves customer satisfaction with Freshservice

  • Motoroma revs up IT support for employees with Freshservice

  • How Currie & Brown collaborates and delivers global IT support with Freshservice

  • How Brisbane Racing Club delivers ace IT support to their employees

  • BAM Belgium builds a centralized support process with Freshservice

  • UNiDAYS gains 99% customer satisfaction with Freshservice

  • Mipsmedia sees greater team collaboration and saves time with Freshservice

  • How Outwood Grange automated their service desk with Freshservice

  • M&C Saatchi IT Department achieves 97.9% Excellent Customer Satisfaction with Freshservice

  • Rant & Rave - Customer Case Study