Profel remains firmly in control - despite the growing number of tickets
How RedSalud unified EX across its subsidiaries and delighted agents with Freshworks
Marsh & Parsons sees 60% drop in service calls & incidents with Freshservice
INCAE boosts its service management experience across Admin, HR, Facilities, Finance, Hospitality, and IT with Freshservice
Chargebee chooses Freshservice to manage DevOps and globally improve its operations and service delivery to be PCI compliant
ShowItMedia achieves a 99% customer satisfaction rating with Freshservice
Freshservice helped improve the response time for tickets by 80%
Bankbazaar streamlines IT support processes and achieves 50% reduction in first response time with Freshservice
RPS Group makes efficiency improvements as it streamlines Technology Global Service support through Freshworks’ ITSM suite
Salinas Valley Memorial Healthcare System (SVMHS) transforms its IT service desk to offer quality patient care services with Freshservice
SingEx streamlines its IT function and delivers support on-the-go with Freshservice
Essence revamps IT service experience to deliver value across business stakeholders
The University of Aberdeen From Anecdotes to Analytics to Action
Bensons for Beds centralizes service management with Freshworks
HelloFresh streamlines the way they respond to supply chain issues due to improved data availability & internal team collaboration with Freshservice
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