How Sonata reduced its average ticket resolution time to an hour
Elsevier embraces digital transformation with a cloud-first approach to its IT services & operations
TaylorMade Cuts Response Times in Half Despite a 250% Increase in Ticket Volume
How Presence of IT saved 60% of their time with Freshservice
INCAE boosts its service management experience across Admin, HR, Facilities, Finance, Hospitality, and IT with Freshservice
Chargebee chooses Freshservice to manage DevOps and globally improve its operations and service delivery to be PCI compliant
ShowItMedia achieves a 99% customer satisfaction rating with Freshservice
Freshservice helped improve the response time for tickets by 80%
Bankbazaar streamlines IT support processes and achieves 50% reduction in first response time with Freshservice
RPS Group makes efficiency improvements as it streamlines Technology Global Service support through Freshworks’ ITSM suite
Salinas Valley Memorial Healthcare System (SVMHS) transforms its IT service desk to offer quality patient care services with Freshservice
SingEx streamlines its IT function and delivers support on-the-go with Freshservice
Essence revamps IT service experience to deliver value across business stakeholders
The University of Aberdeen From Anecdotes to Analytics to Action
Bensons for Beds centralizes service management with Freshworks
FeaturedCustomers has 1,887,573+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.