Ocado Retail achieves 100% end-user satisfaction with a customized service desk
Mosanada achieves 40% improvement in first response time with Freshservice
SingEx streamlines its IT function and delivers support on-the-go with Freshservice
Suffolk County Council resolves tickets faster with Freshservice
Te Wānanga o Aotearoa gives a fillip to its service desk with Freshworks’ ITSM Suite
Waterstons fuels growth by supporting 2X ticket volume with Freshservice
Efficiency amplifies as Fiverr transforms its service desk with Freshworks’ ITSM suite
Cater Care partners with Freshworks’ ITSM suite to provide exceptional Employee Experience
C&K standardises business processes with IT alignment using Freshservice
Katz Media Group delivers uninterrupted services during the COVID-19 pandemic with Freshworks' ITSM suite
Vice Media aligns and automates their global IT support operations with Freshservice
PICA Group revamps its SLA adherence to 93.2% with Freshworks’ ITSM suite
Conlog powers service desk capability with Freshworks’ cloud-delivered ITSM
Suncare Community Services modernizes its service desk with Freshworks’ ITSM suite
Wake Forest University leverages the “Forest Plan” of Freshworks to enhance campus service delivery
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