Arco achieves 96% customer satisfaction with Freshservice
Marsh & Parsons sees 60% drop in service calls & incidents with Freshservice
T2 Tea moves its IT support in-house and recognizes strategic value with Freshservice
Restaurant chain L’Osteria achieves 100% customer satisfaction using Freshservice
Plantagen transforms its IT Service Desk with Freshworks’ ITSM suite
Profel remains firmly in control - despite the growing number of tickets
With Freshservice, Kempele Municipality got a very easy-to-use tool that facilitates reporting and visibility to the number and quality of service requests
Princess Alexandra NHS sets the benchmark for patient experience in the UK by transforming the front-line staff experience
Probe CX leverages extensive automation to drive exponential growth
National Rugby League onboards its IT team onto Freshservice within just 1 hour
Fine Hygienic Holding cuts down ticket resolution time by more than 60% with Freshservice
Ocado Retail achieves 100% end-user satisfaction with a customized service desk
Alterra Mountain Company unifies IT operations across 15 ski resorts using Freshservice
Randstad leverages Freshservice to automate HR workflows and improve efficiency
GC International Centralizes IT support with Single Global ITSM Tool