Western Sussex Hospitals sees 70% rise in first-call resolution
How Outwood Grange automated their service desk with Freshservice
OfS decreases its average resolution time by 67% with Freshservice’s Virtual Agent
Eastern Washington University enrolls Freshworks' ITSM Suite to modernize and scale campus IT services
Restaurant chain L’Osteria achieves 100% customer satisfaction using Freshservice
Plantagen transforms its IT Service Desk with Freshworks’ ITSM suite
Profel remains firmly in control - despite the growing number of tickets
With Freshservice, Kempele Municipality got a very easy-to-use tool that facilitates reporting and visibility to the number and quality of service requests
Princess Alexandra NHS sets the benchmark for patient experience in the UK by transforming the front-line staff experience
Probe CX leverages extensive automation to drive exponential growth
National Rugby League onboards its IT team onto Freshservice within just 1 hour
Fine Hygienic Holding cuts down ticket resolution time by more than 60% with Freshservice
Ocado Retail achieves 100% end-user satisfaction with a customized service desk
Alterra Mountain Company unifies IT operations across 15 ski resorts using Freshservice
Randstad leverages Freshservice to automate HR workflows and improve efficiency
FeaturedCustomers has 1,825,384+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.