Trapeze reduces ticket volume by 40% and achieves CSAT score of over 75% with Freshservice
ISG IT Department achieves 98% Excellent Customer Satisfaction with Freshservice
Grant Broadcasters reduces open tickets by 80% with Freshservice
Elsevier embraces digital transformation with a cloud-first approach to its IT services & operations
SMSGT elevates SLA adherence to 98% with Freshservice
Freshservice improves operational efficiency at Logisfashion by empowering employees with an end-to-end IT solution
Bracknell Forest Council reduces reliance on traditional channels and increases self-service usage by 76%
Ontex slashes incoming service desk phone queries by 40% and improves self-service adoption using Freshservice
Aramex improves agent productivity by 50% with Freshservice
PPS embraces digital transformation to add business value with Freshservice
Freshservice helps Centro Global Solutions achieve over 90% first call resolution
RingCentral Leverages Freshservice to Quickly Move 1,000+ Employees from Desktop to Work from Anywhere
TaylorMade Cuts Response Times in Half Despite a 250% Increase in Ticket Volume
W2O Group scales and speeds up IT support with Freshservice
Suffolk County Council resolves tickets faster with Freshservice