OfS decreases its average resolution time by 67% with Freshservice’s Virtual Agent
Fine Hygienic Holding cuts down ticket resolution time by more than 60% with Freshservice
Elsevier embraces digital transformation with a cloud-first approach to its IT services & operations
canfitpro achieves 93% CSAT score using Freshservice
Marsh & Parsons sees 60% drop in service calls & incidents with Freshservice
Trapeze reduces ticket volume by 40% and achieves CSAT score of over 75% with Freshservice
ESD 123 streamlines workflow with Freshservice
ISM sees a 93% reduction in ticket backlogs after using Freshservice
Synpulse strengthens IT Support infrastructure and achieves 75% Customer satisfaction with Freshservice
East west, a destination hospitality company decides to extend product to HR and Payroll
Western Sussex Hospitals sees 70% rise in first-call resolution
Serimax sees a 50% reduction of incident tickets in just 9 months
Selwood Housing reduces average ticket resolution times by 30% with Freshservice
Royal Rehab saves $15,000 a year after switching over to Freshservice
Averda makes Freshservice a one-stop shop for all their support requests
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