95 Freshservice Case Studies

Industry
Company Size
15 per page
  • 15
Reset
  • Premier Foods speeds up ticket resolution by 50% with Freshservice

  • Anne Street Partners streamlines IT support and improves customer satisfaction with Freshservice

  • Synpulse strengthens IT Support infrastructure and achieves 75% Customer satisfaction with Freshservice

  • Marsh & Parsons sees 60% drop in service calls & incidents with Freshservice

  • Trapeze reduces ticket volume by 40% and achieves CSAT score of over 75% with Freshservice

  • ESD 123 streamlines workflow with Freshservice

  • ISM sees a 93% reduction in ticket backlogs after using Freshservice

  • East west, a destination hospitality company decides to extend product to HR and Payroll

  • Western Sussex Hospitals sees 70% rise in first-call resolution

  • Serimax sees a 50% reduction of incident tickets in just 9 months

  • Selwood Housing reduces average ticket resolution times by 30% with Freshservice

  • Royal Rehab saves $15,000 a year after switching over to Freshservice

  • Averda makes Freshservice a one-stop shop for all their support requests

  • Veeva Systems wins big with 97% customer satisfaction

  • Donvale Christian College sees 99% first call resolution with Freshservice