Serviceaide Testimonials

“Initially focused on IT services, the project is now gearing up for a second phase, expanding its role in the service component of the sanitation company. Previously, service calls targeted towards facilities or compliance were all carried out via email and without monitoring. Today we have a much more accurate view of indicators and SLAs.”

“I have used service desk and IT service management products from other vendors throughout my career. The ease of use and correspondingly low administrative burden, versus other solutions I used and evaluated, quickly became apparent when I evaluated Intelligent Service Management. This is why I chose it.”