Serviceaide Testimonials

“Even with the structural growth, there was no increase in costs or the need to hire more IT professionals to manage the environment, as some processes were automated and it was possible to use the workforce for other activities.”

“Initially focused on IT services, the project is now gearing up for a second phase, expanding its role in the service component of the sanitation company. Previously, service calls targeted towards facilities or compliance were all carried out via email and without monitoring. Today we have a much more accurate view of indicators and SLAs.”