Thread References Capped?

Access even more references from these marketplace competitors

  • 4.8 / 5.0 (550)
    17+ References
  • 4.8 / 5.0 (650)
    Verified 20+ References
  • 4.8 / 5.0 (647)
    4+ References

Thread

Read 24 Thread reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch customer videos to see why companies chose Thread as their Help Desk Software

Thread's AI Service Desk combines the power of AI, automation, chat, and inboxing to unlock magical service experiences for scaling MSPs and their customers. Customers get help when and where they want it without unsatisfying processes and frustrating resolution times; MSPs can support more requests and provide true value rather than being bogged down by phone calls, broken processes, and complex tech stacks.

Show more
  • 24 Testimonials View
  • 28 Case Studies View
  • No
    Videos Yet
    Customer Videos
Customer Rating Review Score based on 447 reference ratings
4.8/5.0 (447)

24Testimonials

  • “Through Thread, we can work in multiple tenancies while maintaining our service quality. Basically, Thread allows us to have our cake and eat it, too.”

  • “We’ve been trying to integrate chat for years because we’ve always wanted clients to have the easiest way possible to reach out to us at any time. But tools like …

  • "Thread is exactly the kind of partner MSPs need. The time and collaboration they put into our onboarding to ensure we were successful is unmatched. I believe that most MSPs …

23 more testimonials currently locked

28 Case Studies

  • How Advantage Microsystems Cut Resolution Time by 20% After Implementing Thread

  • The CloudRadial Playbook: How Fast-Growing MSPs Can Gauge Operational Efficiency

  • How Integritek Makes IT Service More Human with AI

27 more case studies currently locked

Additional Thread Information & Resources

Read Thread Reviews, Testimonials & Customer References from 24 real Thread customers.

Browse Thread Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Thread.