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Thread's AI Service Desk combines the power of AI, automation, chat, and inboxing to unlock magical service experiences for scaling MSPs and their customers. Customers get help when and where they want it without unsatisfying processes and frustrating resolution times; MSPs can support more requests and provide true value rather than being bogged down by phone calls, broken processes, and complex tech stacks.
"With Thread, clients can easily reach out for support. There's virtually no client hesitation, which [happens] when someone doesn't know whom to talk to or doesn't feel like picking up …
“Through Thread, we can work in multiple tenancies while maintaining our service quality. Basically, Thread allows us to have our cake and eat it, too.”
"Thread! I highly recommend everyone visit their booth too!"
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