Freshchat Testimonials

“Freshchat’s integration with WhatsApp and other messaging channels has helped MTN reach our goal of increasing digital penetration. Around 2 years ago, we only had 20 percent digital penetration, but today, 40 percent of our customers reach out to us through digital channels. We are confident that this number will continue to grow in the near future.”

“Along with efficient team management, Freshchat helped us develop a stronger relationship with our customers and make the transition from an offline retail store to an online D2C brand much easier.”