Freshchat References Capped?

Access even more references from these marketplace competitors

Work at
Freshchat?
Upgrade Profile
  • 4.7 / 5.0 (6716)
    Sponsored 1328+ References
  • 4.7 / 5.0 (4248)
    Premium 297+ References
  • 4.8 / 5.0 (1655)
    Verified 62+ References

Freshchat

Verified
Read 35 Freshchat reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose Freshchat as their Conversational Messaging

Freshchat helps you delight your customers by driving smarter conversations on messaging channels they use whenever they need to talk to you, 24/7. At Freshchat, they will partner with you to deploy self-service capabilities setting you up for true conversational experiences, and providing instant customer service at scale, effortlessly.

Show more
Categories:
  • 35 Testimonials View
  • 22 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 1437 reference ratings
4.8/5.0 (1437)
  • Summer 2025 Top Performer Live Chat Software
    Press Release Report

Check out this Top Rated Freshchat alternative

  • Customer Rating Review Score
    4.7 / 5.0 (6716)

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex …

    Learn more about Zendesk
    • 728 Testimonials View
    • 514 Case Studies View
    • 86 Videos View

35Testimonials

  • “We needed a partner that would iterate fast with us, listen to the feedback, deliver the features that we need and constantly improve. Freshworks has proven to be such a …

    Tien Product Manager

  • “Our primary objective of ZAP Subscribe is to leverage technology and data science to reduce all elements of friction for the subscriber."

    Greg Moran Chief Executive Officer

  • “Since we started using WhatsApp with Freshchat, we can proudly say that our rating is 5.0 stars.”

    Nicolas Stegmann Chief Marketing Officer
34 more testimonials currently locked

22 Case Studies

  • How Shuttle Delivery resolves 95% of its queries with Freshchat

    Jason Boutte Chief Executive Officer

  • Mama Money improved their resolution SLAs by 40% with Freshchat

    Deon Botha CRM Solutions Team

  • IBA Cosmetics achieves a 230% spike in online orders using Freshchat and …

    Mauli Teli Co-Founder
21 more case studies currently locked

4 Customer Videos

3 more videos currently locked

Additional Freshchat Information & Resources

Read Freshchat Reviews, Testimonials & Customer References from 35 real Freshchat customers.

Browse Freshchat Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Freshchat.

Watch Freshchat Customer Videos to learn why 4 businesses chose Freshchat.

FeaturedCustomers has 1,912,646+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.