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Freshchat

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Read 35 Freshchat reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose Freshchat as their Conversational Messaging

Freshchat helps you delight your customers by driving smarter conversations on messaging channels they use whenever they need to talk to you, 24/7. At Freshchat, they will partner with you to deploy self-service capabilities setting you up for true conversational experiences, and providing instant customer service at scale, effortlessly.

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Customer Rating Review Scorebased on 1092 reference ratings
4.8/5.0 (1092)
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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.

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35Testimonials

  • “Along with efficient team management, Freshchat helped us develop a stronger relationship with our customers and make the transition from an offline retail store to an online D2C brand much easier.”

    Mauli TeliCo-Founder
34 more testimonialscurrently locked

22 Case Studies

  • FinAccel achieves 98% CSAT with Freshchat

    Ahmad JohariVice President Operations
21 more case studiescurrently locked

4 Customer Videos

3 more videoscurrently locked

Additional Freshchat Information & Resources

Read Freshchat Reviews, Testimonials & Customer References from 35 real Freshchat customers.

Browse Freshchat Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Freshchat.

Watch Freshchat Customer Videos to learn why 4 businesses chose Freshchat.

FeaturedCustomers has 1,813,203+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.