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Crisp

Read 29 Crisp reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 5 customer videos to see why companies chose Crisp as their Live Chat Software

Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.

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  • 29 Testimonials View
  • 28 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1505 reference ratings
4.8/5.0 (1505)
  • Summer 2026 Rising Star Live Chat Software
    Press Release Report

29Testimonials

  • "Reedsy initially encountered Crisp when exploring alternatives to Intercom and Zendesk. The decision to switch was driven by Crisp’s robust, affordable feature set and the meaningful human connection established with …

    Emmanuel Nataf Reedsy

  • "Super practical, easy to use and bug free and the tool value the human relationship above everything. We are the one who answer each and every conversations because we value …

    Pierre Thomas Business Developper

  • "We chose Crisp from the begining because of its flexibility and level of automations it allowed. With the recent innovations in artificial intelligence, the automation workflows can now learn from …

    Edoardo Moreni CEO & co-founder
28 more testimonials currently locked

28 Case Studies

  • Creating a Unique Omnichannel Retail Experience

    Laurent Hayoz Head of Digital Product & Engineering

  • Building a higher level of autonomy for leads and customers

    Gauthier Colson Sales Manager

  • Streamlining Customer Service for a Shopify app Growth

    Renata Raya CEO & Co-founder
27 more case studies currently locked

5 Customer Videos

  • The Hoxton Mix - Customer Success Story (Chris Sees - Co-Founder & Chief Executive Officer)
    Play Video
    Chris Sees Co-founder and Chief Executive Officer
  • SSSHAKE - Customer Success Story (Tiphaine Bruel - Co-Founder & Chief Operating Officer)
    Play Video
    Tiphaine Bruel Co-Founder & Chief Operating Officer
  • Empower your team with a knowledge base - Pulpo Club
    Play Video
    Carlos Costa Co-founder and CPO
4 more videos currently locked

Additional Crisp Information & Resources

Read Crisp Reviews, Testimonials & Customer References from 29 real Crisp customers.

Browse Crisp Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Crisp.

Watch Crisp Customer Videos to learn why 5 businesses chose Crisp.

FeaturedCustomers has 2,027,852+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.