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Crisp

Read 29 Crisp reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 5 customer videos to see why companies chose Crisp as their Customer Communications Software

Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.

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  • 29 Testimonials View
  • 28 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1578 reference ratings
4.8/5.0 (1578)
  • Summer 2026 Rising Star Live Chat Software
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29Testimonials

  • "When we got started with Crisp, we quickly noticed that Crisp was creating a new medium for communication that helped us gain more feedback and give back answers faster. This …

    Ralph Feghali Chief Executive Officer

  • "Handy, a fast-growing tech company, specializes in solutions for companies with active field sales and delivery teams. In their mission to expand across Latin America, Handy relies on Cris to …

    Arturo Ojeda CTO & co-founder

  • "Decathlon needed a platform to help customers navigate their extensive product catalog online, especially for high-investment items like fitness machines and bicycles. Crisp provides Decathlon with the tools necessary to …

    Laurent Hayoz Head of Digital Product & Engineering
28 more testimonials currently locked

28 Case Studies

  • Managing suppliers and customer from one central inbox

    David Roch Digital B2C Manager

  • Spliiit supports 100+ languages with Crisp

    Jonathan Lalinec Chief Executive Officer

  • Emma improves mobile support and delivers 24/7 service with Crisp after 6+ …

    Edoardo Moreni Chief Executive Officer
27 more case studies currently locked

5 Customer Videos

  • Foca Club - Customer Success Story (Carlos Costa - Co-founder and CPO)
    Play Video
    Carlos Costa Co-founder and CPO
  • Creating a Unique Omnichannel Retail Experience
    Play Video
    Laurent Hayoz Head of Digital Product & Engineering
  • The Hoxton Mix - Customer Success Story (Chris Sees - Co-Founder & Chief Executive Officer)
    Play Video
    Chris Sees Co-founder and Chief Executive Officer
4 more videos currently locked

Additional Crisp Information & Resources

Read Crisp Reviews, Testimonials & Customer References from 29 real Crisp customers.

Browse Crisp Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Crisp.

Watch Crisp Customer Videos to learn why 5 businesses chose Crisp.

FeaturedCustomers has 2,128,863+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.