Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.
"The thing that strucked me the most about was the quality of the help articles. Even if there's a team available to answer our questions, We have everything to be fully autonomous. Being a software company ourselves, it has even given us ideas to improve our own product."
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