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  • 4.8 / 5.0 (1543)
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Read 29 Crisp reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 5 customer videos to see why companies chose Crisp as their Live Chat Software

Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.

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Customer Rating Review Scorebased on 1121 reference ratings
4.8/5.0 (1121)
  • 2025
    Summer 2025Rising StarLive Chat Software
    Press ReleaseReport

29Testimonials

  • "Decathlon needed a platform to help customers navigate their extensive product catalog online, especially for high-investment items like fitness machines and bicycles. Crisp provides Decathlon with the tools necessary to assist customers instantly, helping to replicate the in-store experience. Through Crisp’s robust API and integrations, Decathlon agents have immediate access to customer histories, enabling quick responses that strengthen customer trust and satisfaction."

    Laurent HayozHead of Digital Product & Engineering
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28 Case Studies

  • How Bakerbloom uses Crisp to empower a seamless customer experience across unique workflows and communication channels

    Doriane BakerChief Executive Officer
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5 Customer Videos

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Additional Crisp Information & Resources

Read Crisp Reviews, Testimonials & Customer References from 29 real Crisp customers.

Browse Crisp Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Crisp.

Watch Crisp Customer Videos to learn why 5 businesses chose Crisp.

FeaturedCustomers has 1,837,145+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.