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Crisp

Read 29 Crisp reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 5 customer videos to see why companies chose Crisp as their Live Chat Software

Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.

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  • 29 Testimonials View
  • 28 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1302 reference ratings
4.8/5.0 (1302)
  • Summer 2025 Rising Star Live Chat Software
    Press Release Report

29Testimonials

  • "Crisp enabled us to unify customer service requests across channels, and not only WhatsApp, creating a more organized and efficient support process. Integrations with social media, ready-to-use responses, and fast …

    Julia Santana Marketing Manager

  • "Super practical, easy to use and bug free and the tool value the human relationship above everything. We are the one who answer each and every conversations because we value …

    Pierre Thomas Business Developper

  • "The thing I like the most about Crisp is the way they feel about why every company should have a live chat on their website. It's not about doing automated …

    Jordan Chenevier Chief Marketing Officer
28 more testimonials currently locked

28 Case Studies

  • Centralizing Customer Support for Seamless Digital Healthcare

    Nils Roman Lead Monetization

  • Improving conversion rate and real-time assistance to leads and customers

    Chris Sees Co-founder and Chief Executive Officer

  • Preventing doubts from getting into our customers' mind

    Toni Arrebola Gomez CEO & co-founder
27 more case studies currently locked

5 Customer Videos

  • The Hoxton Mix - Customer Success Story (Chris Sees - Co-Founder & Chief Executive Officer)
    Play Video
    Chris Sees Co-founder and Chief Executive Officer
  • SSSHAKE - Customer Success Story (Tiphaine Bruel - Co-Founder & Chief Operating Officer)
    Play Video
    Tiphaine Bruel Co-Founder & Chief Operating Officer
  • Creating a Unique Omnichannel Retail Experience
    Play Video
    Laurent Hayoz Head of Digital Product & Engineering
4 more videos currently locked

Additional Crisp Information & Resources

Read Crisp Reviews, Testimonials & Customer References from 29 real Crisp customers.

Browse Crisp Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Crisp.

Watch Crisp Customer Videos to learn why 5 businesses chose Crisp.

FeaturedCustomers has 1,898,943+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.