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Crisp

Read 29 Crisp reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 5 customer videos to see why companies chose Crisp as their Live Chat Software

Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.

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  • 29 Testimonials View
  • 28 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1411 reference ratings
4.8/5.0 (1411)
  • Summer 2025 Rising Star Live Chat Software

29Testimonials

  • "As the first digital pharmacy in Mexico, Bricks relies on Crisp to unify communications, implement automated workflows through WhatsApp, and deliver a customer experience that’s both efficient and personal. Crisp’s …

  • "A highly reliable system that has been approved by our security and data team. More than legal requirements, we needed a partner that was fast and efficient in handling our …

  • "Crisp enabled us to unify customer service requests across channels, and not only WhatsApp, creating a more organized and efficient support process. Integrations with social media, ready-to-use responses, and fast …

28 more testimonials currently locked

28 Case Studies

  • Building a multichannel customer service experience

  • Improving the product through feedback loop

  • Understanding the frictions within our product experience

27 more case studies currently locked

5 Customer Videos

  • The Hoxton Mix - Customer Success Story (Chris Sees - Co-Founder & Chief Executive Officer)
  • SSSHAKE - Customer Success Story (Tiphaine Bruel - Co-Founder & Chief Operating Officer)
  • Foca Club - Customer Success Story (Carlos Costa - Co-founder and CPO)
4 more videos currently locked

Additional Crisp Information & Resources

Read Crisp Reviews, Testimonials & Customer References from 29 real Crisp customers.

Browse Crisp Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Crisp.

Watch Crisp Customer Videos to learn why 5 businesses chose Crisp.