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Crisp

Read 29 Crisp reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 5 customer videos to see why companies chose Crisp as their Customer Communications Software

Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.

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  • 29 Testimonials View
  • 28 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1536 reference ratings
4.8/5.0 (1536)
  • Summer 2026 Rising Star Live Chat Software

29Testimonials

  • "Reedsy initially encountered Crisp when exploring alternatives to Intercom and Zendesk. The decision to switch was driven by Crisp’s robust, affordable feature set and the meaningful human connection established with …

  • "Crisp is, at it's heart, a website chat, it's a support system by your website. But it does way more than that. Crisp is a key part of your customer …

  • "Super practical, easy to use and bug free and the tool value the human relationship above everything. We are the one who answer each and every conversations because we value …

28 more testimonials currently locked

28 Case Studies

  • Improving conversion rate and real-time assistance to leads and customers

  • How Bakerbloom uses Crisp to empower a seamless customer experience across unique …

  • Transforming Multilingual Customer Interactions with Omnichannel Support

27 more case studies currently locked

5 Customer Videos

  • Foca Club - Customer Success Story (Carlos Costa - Co-founder and CPO)
  • Creating a Unique Omnichannel Retail Experience
  • SSSHAKE - Customer Success Story (Tiphaine Bruel - Co-Founder & Chief Operating Officer)
4 more videos currently locked

Additional Crisp Information & Resources

Read Crisp Reviews, Testimonials & Customer References from 29 real Crisp customers.

Browse Crisp Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Crisp.

Watch Crisp Customer Videos to learn why 5 businesses chose Crisp.